Business Operations Planner at MilkShake Factory analyzing supply chain and finance for operational efficiency. Collaborating across departments to ensure product availability and improve forecasting.
Responsibilities
Support day-to-day forecasting and planning activities across the business
Assist in preparing forecast models and planning scenarios
Maintain planning assumptions and update forecasts as conditions change
Track key planning KPIs including bookings, shipments, production, inventory, and delivery performance
Assist in developing operating plans that balance inventory availability, facility capacity, and delivery timelines
Work across product, finance, operations, and procurement teams to support planning efforts
Assist with Sales & Operations Planning (S&OP) projects and planning reviews
Communicate planning updates and insights to internal stakeholders
Support strategic planning initiatives through data analysis and reporting
Assist with day-to-day supply chain and procurement coordination
Help support planning across multiple supply chains that support our franchise system
Ensure files, orders, and databases remain accurate and up to date
Help maintain operational processes and documentation
Maintain and improve reporting tools that support planning and operational decision-making
Identify opportunities to streamline workflows through automation and improved data processes
Explore opportunities to incorporate AI and digital tools into forecasting and analysis
Develop proficiency with internal planning and reporting systems
Support operational initiatives and cross-departmental projects as needed
Requirements
2–5 years of experience in supply chain, finance, business planning, or a related field
Strong math, analytical, and problem-solving skills
Advanced proficiency in Microsoft Excel
Interest in using AI or digital tools to improve forecasting and analysis
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Ability to work across multiple teams and priorities
Bachelor’s degree in business, supply chain, finance, or related discipline
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