Commercial Training Manager developing and implementing training for Essity's Health and Medical Sales teams. Focusing on sales force readiness and value enhancement through effective training programs and partnerships.
About the role
- Bilingual Training Specialist at Manulife developing and executing training strategies for organizational capability. Collaborating with leadership, leveraging analytics, and ensuring compliance with regulatory standards.
Responsibilities
- Develop and execute training strategies that support business growth, compliance, and customer experience objectives
- Create dynamic, learner-centric programs using advanced instructional design methodologies and digital learning technologies
- Drive measurable improvements in advisor performance through targeted coaching, post-training evaluations, and ongoing skill development
- Partner with senior leaders, product teams, and instructional designers to ensure training content reflects business priorities and market changes
- Act as a change agent for organizational initiatives, ensuring smooth adoption of new processes, systems, and products
- Leverage analytics to assess training effectiveness, identify skill gaps, and recommend continuous improvement strategies
- Maintain rigorous standards for regulatory compliance and quality across all training programs
- Represent the training function in cross-functional projects, contributing expertise on learning trends and best practices
Requirements
- Fully bilingual (French/English)
- Proven ability to lead complex training programs in fast-paced, dynamic environments
- Strong interpersonal influence and stakeholder management skills
- Advanced organizational and project management capabilities
- LLQP license (or willingness to obtain)
- Expertise in adult learning principles and instructional design
- Post-secondary degree in Education, Business, or related field (preferred)
- Deep knowledge of insurance products (Health & Dental, Travel, Life) (preferred)
- Experience with CRM systems (Salesforce), learning platforms (Axonify), and digital training tools (preferred)
Benefits
- Health, dental, mental health, vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy and wellness benefits
- Employee/family assistance plans
- Customizable retirement savings plans including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Generous paid time off including holidays, vacation, personal, and sick days
- Full range of statutory leaves of absence
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