Provide professional HR support to associates across the EMEA region via case management tools. Handle inquiries, administer employee programs, and improve quality performance in HR operations.
About the role
- HR Operations Manager leading HR activities at MacDonald-Miller Facility Solutions overseeing HR systems and operations. Collaborates with teams to enhance employee experience and operational efficiency.
Responsibilities
- Take full ownership of HR systems and tools—driving reliable administration, strong data integrity, accurate reporting, and high adoption across the organization.
- Ensure ongoing compliance with federal, state, and local employment laws.
- Lead, coach, and develop the HR Business Partners and HR Operations team.
- Serve as a hands-on leader in employee relations, guiding complex cases and investigations.
- Streamline and standardize HR workflows to improve efficiency, clarity, and responsiveness.
Requirements
- Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Experience: 5+ years of progressive HR experience, including at least 3 years in a leadership role overseeing HR operations and systems.
- Technical Skills: Proficiency with HRIS platforms, data analytics, and process automation tools.
Benefits
- Medical, dental, and vision insurance for employees (coverage available for dependents with shared premium).
- 401(k) retirement plan with company matching.
- Paid time off (vacation, sick leave, and holidays).
- Disability income protection, including short-term and long-term disability.
- Employee and dependent life insurance.
- Wellness Program.
- Employee Assistance Program (EAP).
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