Internship position in Sales at BAT focusing on Trade Marketing tasks and sales support in Venezuela. Supporting projects and activities in the Centro - Occidente region from Maracaibo.
About the role
- Technical Trainer for Sales Team at Mable, enhancing training programs for better customer experiences. Engaging and interactive training delivery in a hybrid workplace setting.
Responsibilities
- Design and develop training materials, modules, and curriculums for new hire training, ongoing skill development, and product/service updates.
- Facilitate engaging and interactive training sessions for our Sales Team in person and virtually to ensure comprehension and retention of key concepts.
- Define and monitor KPIs related to training impact, such as onboarding speed, increased sales performance, and improved adoption of tools or methodologies.
- Provide one-on-one coaching and feedback to agents to address performance gaps and enhance skill development.
- Stay updated on company processes, services, policies, and procedures to ensure accurate and relevant training materials.
- Proactively identify opportunities to enhance training programs, methodologies, and delivery techniques based on industry best practices and stakeholder feedback.
- Maintain accurate records of training activities, attendance, and performance metrics. Generate reports to track the progress and effectiveness of training initiatives.
Requirements
- Proven experience in contact centre operations and training within a sales environment ideally
- Strong communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.
- Excellent interpersonal skills and the ability to build rapport and trust with trainees and colleagues.
- Proficiency in instructional design principles and adult learning methodologies.
- Knowledge of contact centre technologies and customer relationship management (CRM) systems.
- Detail-oriented with strong organisational and time management skills.
- Ability to adapt to a fast-paced environment and manage multiple priorities simultaneously.
Benefits
- Power your career ⚡️
- Access parental leave 👶
- Work with flexibility 🏠
- Flexi Leave Days 🌴
- Take a floating public holiday 🫶🏾
- Be rewarded 🏆
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Salesperson focusing on service sales at Scania Romania. Building relationships with customers and promoting the Scania brand in Bacau County.
Sales Associate delivering exceptional experiences and service at Crocs retail store. Collaborating with team to achieve goals and support daily retail operations.
Sales Associate delivering world - class service and support to Crocs' consumers. Collaborating with store teams to achieve company goals and fostering an enjoyable team environment.
Manager, Sales Associate at KARL STORZ driving sales performance and developing talent in the North Central region. Focus on clinical support and partnership with executive - level hospital stakeholders.
Sales Support Associate at KARL STORZ supporting sales efforts and promoting medical products in the Portland, ME area. Responsible for customer relationship management and product education.
Release Train Engineer shaping transformation and coordinating teams for the implementation of a new CRM system at UNIQA. Overseeing agile processes and delivery within the financial services sector.
Senior Institutional Sales developing relationships with institutional investors for real estate funds. Leading sales initiatives within the DACH region and collaborating with various teams.
Sales Manager responsible for driving revenue growth and developing strategies at MacDermid Alpha. Overseeing sales operations and building client relationships for long - term success.
Controlling Business Partner overseeing financial performance for Sales & Marketing in Netherlands. Collaborating with local management to drive data - driven decision - making and operational efficiency.