The platform that powers your real estate empire.
Create stunning websites, build powerful CMAs, grow your network, and more.

Luxury Presence

Browse and apply for open jobs at Luxury Presence.

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Luxury Presence is a company that specializes in providing real estate professionals with top-tier digital solutions. They offer award-winning real estate website designs and expert marketing solutions aimed at helping agents, teams, and brokerages grow their business and build their brand. Their platform includes tools for IDX home search, property websites, digital CMA, SEO services, content marketing, advertising, and social media management. Trusted by over 20 of the top 100 Wall Street Journal agents, Luxury Presence empowers real estate professionals to attract more business through beautiful and functional digital experiences.

The platform that powers your real estate empire. Create stunning websites, build powerful CMAs, grow your network, and more.

• Develop and maintain end-to-end automations across systems using low-code/no-code iPaaS and RPA tools, ensuring reliability and scalability.
• Quickly translate scoped automation needs into tangible solutions by spinning up lightweight proofs of concept or conducting feasibility assessments—delivering insights in short, iterative build cycles.
• Utilize various APIs to connect platforms, enrich process logic or data flows, and extend the capabilities of internal and third-party platforms.
• Build workflows, optimize processes, and manage automation integrations between CRMs (i.e. Salesforce, Hubspot) and other internal tools.
• Normalize, transform, and move JSON or other structured payloads cleanly through workflows to ensure clean handoffs and outputs in automations.
• Identify and recommend minor configuration changes, upgrades, and add-ons in CRM and automation platforms that pave the way for new functionality or improvements on existing and future automations and processes.
• Validate solutions before handoff, build guardrails for fail-safe execution, and establish clear logging and error alerts.
• Create clean technical documentation and ensure automations are reliable, maintainable, and scalable.

Senior AI Automation Engineer

Senior AI Automation Engineer developing scalable automation systems for Luxury Presence. Designing workflows, integrating AI, and ensuring operational efficiency.

manager

• Lead and develop a team of analysts (hiring, coaching, prioritization, career growth).
• Be the product manager for analytics: run intake, stack-rank requests, ship MVP dashboards/tools, collect feedback, and iterate.
• Ship decision-ready analysis: pipeline health, funnel conversion, cohort/retention, GRR/NRR drivers, marketing performance, and forecast inputs.
• Partner with GTM (Sales, Marketing, Client Success) plus PeopleOps, Finance, and Operations to map use cases and deliver the metrics that run the business.
• Own data quality and consistency: KPI taxonomy, source-of-truth tables, data contracts with upstream owners, and documentation everyone can trust.
• Build and maintain self-serve analytics: role-based dashboards, drill-downs, alerts, and definitions that make performance obvious at a glance.
• Evolve the stack and workflows with Engineering/RevOps: define requirements, improve modeling, and keep pipelines reliable and cost-efficient.

Senior Manager of Analytics

Sr. Manager of Analytics at Luxury Presence leading the analytics team and product management for core business metrics. Collaborating cross-functionally to deliver business insights and standardize reporting.

customer-success-manager

• Support lower-tier clients through a one to many engagement model
• Educate clients on SEO and digital marketing best practices
• Drive product adoption and proactively identify growth opportunities
• Collaborate with internal teams to ensure timely execution of client deliverables
• Monitor client activity, share insights, and recommend strategies to improve engagement and retention

Client Success Manager I – Digital

Client Success Manager supporting lower-tier clients to maximize value from Luxury Presence platform. Enhancing digital strategies and providing SEO education in real estate sector.

Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptional service to their clients. Trusted by over 80,000 real estate professionals, including 31 of the nation’s 100 top-performing agents as published in the Wall Street Journal, Luxury Presence continues to set the standard for innovation and excellence in real estate technology.


We’re looking for a Customer Success Manager to drive adoption and engagement of the Luxury Presence App, a mobile-first solution designed to transform how real estate agents and their clients collaborate. By enabling seamless sharing of MLS listings, personalized searches, and real-time collaboration through interactive boards, the app helps agents deliver an unparalleled client experience.

As a CSM, you’ll play a pivotal role in guiding clients from onboarding to ongoing success. You’ll lead activations, provide training, and proactively ensure that clients are maximizing the app’s features to drive retention, satisfaction, and long-term business growth.


Customer Success Manager II

Customer Success Manager enhancing client collaboration through the Luxury Presence App. Guiding onboarding and ongoing client success within the real estate sector.

• Hire, coach, and mentor a high-performing team of Client Success Managers
• Drive strategies that improve client satisfaction, retention, and expansion
• Streamline processes, tools, and workflows to enable consistent delivery of client outcomes
• Provide onboarding and ongoing development opportunities for CSMs
• Leverage NPS, CSAT, GRR, and other metrics to identify trends and inform strategy
• Collaborate with cross-functional teams including Sales, Product, Marketing, and SEO
• Guide the team through organizational or process changes
• Partner with CSMs to drive renewal and upsell strategies

Manager, Client Success Management

Manager leading Client Success Management team at Luxury Presence. Driving client satisfaction and team success through coaching and strategy execution.

• Hire, coach, and mentor a high-performing team of DCSMs, including App and Webinar specialists
• Oversee 1:many engagement strategies including performance check-ins, group calls, webinars, and in-app engagement
• Own digital client engagement channels such as in-app messaging, client education emails, and automated touchpoints
• Partner with your team to identify upsell opportunities, guide renewal strategies, and ensure smooth handoffs to Sales
• Streamline tools, workflows, and processes to maximize efficiency in a high-volume client environment
• Ensure consistent delivery of education on SEO, digital marketing, and Luxury Presence products
• Monitor KPIs such as client engagement, upsell handoffs, CSAT, GRR, and digital adoption
• Partner with Marketing, Product, Sales, and Engineering to align digital success strategies with product enhancements
• Lead your team and clients through new initiatives, tools, and processes

Manager, Digital Client Success Management

Manager leading Digital Client Success Management for Luxury Presence. Developing team strategies for tech-driven client engagement and retention in the real estate industry.

Luxury Presence

About the company

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6 jobs found

Senior AI Automation Engineer

Luxury Presence

Senior Manager of Analytics

Luxury Presence

Client Success Manager I – Digital

Luxury Presence

Customer Success Manager II

Luxury Presence

Manager, Client Success Management

Luxury Presence

Manager, Digital Client Success Management

Luxury Presence