Client Success Intern shadowing the Client Success team at Dreamscape Learn. Gain experience in EdTech and VR technology in a hybrid role based in Culver City, California.
About the role
- CRM Specialist working with marketing team to develop and execute campaigns for gaming company. Focused on player engagement and revenue growth in innovative CRM strategies.
Responsibilities
- Help to develop and execute an annual marketing plan to drive core business KPI’s.
- Contribute to the optimization of the existing Marketing calendar.
- Coordinate and execute Marketing campaigns via CRM tools to reinforce the growth of our segments.
- Ensure all CRM, promotional content/messaging are compliant and that industry standards are enforced.
- Develop tailored VIP Retention and Reactivation marketing strategies to ensure a profitable customer journey and drive player engagement and VIP revenue growth.
- Utilize data analysis to measure and report on campaign performance.
- Provide operational support to CRM team, including campaign analysis, reports and any day-today tasks.
- Liaise with key Stakeholders including Design, CRM and Content teams for execution of CRM Campaigns.
Requirements
- Proven CRM experience of at least 2 years in a similar role
- Experience with Optimove will be considered an asset
- Experience in the gaming industry
- A keen interest for sports betting, casino and understanding of betting clients.
- High Level of English - written communication and grammar, listening and verbal skills
- Proven ability to build strong relationships quickly
- Ability to work in a fast paced, customer centric environment
Benefits
- Vibrant modern office space.
- Hybrid/Remote work arrangements.
- Bi-monthly company wide social and team building activities.
- Lunch vouchers.
- Support in personal and professional growth.
- Pension scheme.
- Private medical and dental insurance coverage for employees + dependents.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Internship role in Customer Success at Smithfield Foods, focusing on real - life experiences and impactful projects. Involvement in learning plans and presentations to executive leadership.
Bilingual Customer Success Manager leading customer relations at Salesforce. Needed for orchestration of Signature deliverables and client relationships in a technical environment.
Customer Success Manager driving customer success and value for Salesforce's Marketing Cloud. Expertise in SaaS and strong communication skills to guide customer projects.
Customer Success Manager at Salesforce managing customer success and engagement strategies. Fostering relationships with business executives to enhance customer experience on the Salesforce platform.
Customer Success Manager (CSM) Director fostering relationships with healthcare organizations at Salesforce. Supporting business objectives and managing customer incidents with Salesforce's platform capabilities.
Analista de CRM Sênior developing customer relationship strategies in one of Brazil's largest pharmaceutical groups. Seeking an analytical and creative professional with CRM tool experience.
Regional Customer Success Manager at Mastercard focusing on customer engagement and managing network products. Collaborating with cross - functional teams for effective customer solutions and satisfaction.
CRM Manager developing customer engagement strategies and lifecycle marketing for a white - label online casino solutions provider. Collaborating with teams and managing CRM tools to enhance customer retention.
Senior Associate, CRM leading operational and compliance procedures at CreditSights in Chicago. Collaborating with compliance teams to ensure efficient execution and issue resolution.