Recreation Manager overseeing pool operations and leading a team to enhance guest experiences. Responsible for safety programs and ensuring compliance with standards at Loews Hotels.
Responsibilities
Lead the daily operations for Recreation, Fitness Center, and Safety Programs—ensuring alignment with brand standards and guest expectations.
Manage and monitor all pool and recreation activities, including guest programs, and towel service
Lead training of all recreation team members.
Foster internal awareness and promotion of recreation offerings to maximize guest engagement and revenue opportunities.
Maintain cleanliness, safety, and functionality across all recreational areas
Lead monthly staff meetings and training sessions to reinforce safety protocols and service standards.
Analyze trends and guest feedback to evolve our recreational offerings and enhance satisfaction.
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Requirements
Minimum two year of recreation/aquatics supervisory experience
Must be able to swim and be comfortable in and around water for an entire shift
Must be able to complete and maintain current Lifeguard certification to include written and practical exams
Able to work a flexible schedule, including nights, weekends and holidays
Must complete monthly in-service training requirements
Must hold clean motor vehicle driving record upon request
High School Diploma or Equivalent; Associate degree in a related field is preferred
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