Customer Assistant at Embracon ensuring client satisfaction through welcome calls and data verification. Responsible for resolving sales information discrepancies and ensuring reliable data management.
About the role
- Subject Matter Expert Salesforce at Kardex developing solutions for logistics applications. Sharing expertise in Salesforce CRM processes while working with diverse teams in an international environment.
Responsibilities
- Provide specialized knowledge and expertise in Salesforce applications and best practices to enhance the organization´s use of the platform
- Ensure strong functional process understanding of Salesforce and end to end CRM processes to design scalable and business-aligned solutions
- Support end users, customize, analyse requirements and develop our CRM Application Salesforce
- Create automated workflows and maintain existing systems
- Consults Solution Architect as technical expert to develop and optimize solution for business requirements
Requirements
- Profund practical professional experience with Salesforce as well as knowledge of CRM best practices and related business processes
- Ability to understand and translate end‑to‑end CRM process requirements into coherent functional and technical specifications
- Expertise in Salesforce usage, user adoption and platform development
- Experience in working with APIs
- Advanced Apex programming skills and proficiency in technical tools such as Git, JavaScript, HTML5, LWC, SOQL and SOSL
- Proficiency in English and other European languages
- Flexibility for business trips up to 20 %
Benefits
- Long-term prospects: A secure job in a fast-growing, international company with exciting development opportunities and interesting and varied tasks in a future-oriented environment
- Valuable support : Great team spirit, elaborate onboarding and a wide range of training opportunities in our own academy at the Bellheim site as well as an Employee Assistance Program (Lyra)
- Tangible added value : Flexible working hours, annual vacation on behalf of the respective country regulations
- Visible benefits: Attractive salary, company pension plan and capital-forming benefits - depending on location
- Attractive extras: Corporate benefits, company and team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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