Field Life Agent soliciting Life & Health insurance while helping retain AAA's 14+ million members. Collaborating with marketing to drive new business through established and new leads.
About the role
- Revenue Assurance Executive responsible for coordinating business operations across departments in Islamabad. Ensuring operational efficiency and enhancing customer experience through comprehensive management.
Responsibilities
- Coordinate with internal teams including Sales, Finance, Legal, Marketing, Customer Support, Product, and Service Delivery to ensure smooth execution of business operations.
- Quotation management, order processing, and documentation in line with company policies.
- Invoice generation and validation, ensuring compliance with contractual terms and accuracy.
- Track and follow up on payments, working closely with Finance and communicating with customers and partners as needed.
- Act as a liaison to resolve operational bottlenecks and escalate issues promptly.
- Maintain accurate records of quotations, orders, invoices, and payment status.
- Prepare and deliver periodic reports on operational performance and KPIs to management.
- Support continuous improvement initiatives to enhance operational workflows and customer experience.
Requirements
- Bachelor’s degree in Business Administration, Finance, or related field.
- 2–4 years of experience in business operations, sales support, or order management.
- Strong knowledge of MS Office and ERP systems (Dynamics 365 experience is a plus).
- Excellent communication and coordination skills across multiple departments.
- Attention to Detail: Ensures accuracy in documentation and reporting.
- Problem-Solving: Quickly identifies and resolves operational issues.
- Collaboration: Works effectively with cross-functional teams.
- Time Management: Handles multiple tasks and deadlines efficiently.
- Customer Orientation: Maintains a focus on delivering excellent service.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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