Customer Service Representative at Manpower Global providing telephone support for clients. Engaging in customer issue resolution while offering exceptional service and maximizing revenue opportunities.
About the role
- Customer Support role in Bank of Scotland branches providing face-to-face customer support. Opportunities for career growth and transition into remote support roles.
Responsibilities
- Begin your journey in one of our branches, providing face-to-face support to our customers
- Learn, grow and develop within an inclusive organisation focused on putting people first
- Opportunities to transition into a range of roles, including remote support for customers
- Master new skills, deal with complex customer needs, and earn valuable accreditations
Requirements
- No previous financial services experience required
- The ability to quickly build relationships to give customers a fantastic experience
- The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity
- A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Private medical benefit with BUPA
- Share schemes
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 22 days’ holiday (increases over time), with bank holidays on top – pro rated for part time roles
- A range of wellbeing initiatives and generous parental leave policies
- Salaries are reviewed annually on 1 April as part of our annual pay review
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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