Production Support Specialist responsible for client application support and incident resolution in a digital solutions provider. Collaborates with various teams for optimal application performance and stability.
About the role
- Customer Service Representative at Manpower Global providing telephone support for clients. Engaging in customer issue resolution while offering exceptional service and maximizing revenue opportunities.
Responsibilities
- Providing customer support services via telephone
- Focusing on customers needs and offering the best solution
- Resolving issues while providing the best services and products for our customers experience
- Maximising all revenue opportunities in communications with customers
Requirements
- To be 18 years of age or older
- Good communication skills
- Problem-solving skills
- Good command of English language
- Basic computer literacy
- Positive attitude, strong work ethic and ability to work under pressure
- Willingness to learn, develop and improve
- Previous experience in Customer Service is considered a strong advantage but not a requirement
Benefits
- Highly competitive remuneration package
- Fully paid Induction Training and ongoing development, support, and mentorship
- Food vouchers
- Employee assistance program
- Additional health insurance
- Discounts and perks
- Flexibility and work life balance, with our hybrid working model
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