Hybrid Customer Service Representative, English

Posted 3 days ago

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About the role

  • Customer Service Representative at Manpower Global providing telephone support for clients. Engaging in customer issue resolution while offering exceptional service and maximizing revenue opportunities.

Responsibilities

  • Providing customer support services via telephone
  • Focusing on customers needs and offering the best solution
  • Resolving issues while providing the best services and products for our customers experience
  • Maximising all revenue opportunities in communications with customers

Requirements

  • To be 18 years of age or older
  • Good communication skills
  • Problem-solving skills
  • Good command of English language
  • Basic computer literacy
  • Positive attitude, strong work ethic and ability to work under pressure
  • Willingness to learn, develop and improve
  • Previous experience in Customer Service is considered a strong advantage but not a requirement

Benefits

  • Highly competitive remuneration package
  • Fully paid Induction Training and ongoing development, support, and mentorship
  • Food vouchers
  • Employee assistance program
  • Additional health insurance
  • Discounts and perks
  • Flexibility and work life balance, with our hybrid working model

Job title

Customer Service Representative, English

Job type

Experience level

SeniorLead

Salary

BGN 1,800 - BGN 2,100 per month

Degree requirement

High School Diploma

Location requirements

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