Helpdesk Specialist providing Tier - 1 user support and assisting with software testing for U.S. Federal clients in DC Metro Area. Responsible for addressing user queries and managing troubleshooting tickets.
About the role
- Senior Enterprise Architect managing technology strategy within Commercial banking area. Responsible for architecture decisions, building relationships, and leading innovation initiatives.
Responsibilities
- Building relationships and developing trust, providing thought leadership to business and technology change delivery colleagues
- Owning the technology strategy for your area of focus and maintaining alignment with and influencing the wider Group strategies
- Responsible for all architecture decisions, continually influencing, challenging, and supporting the Commercial teams to build and align to their strategic roadmaps
- Acting as the voice of the customer and facing into all the Group Enabling Platforms to facilitate delivery of the business roadmaps
- Understanding the Commercial banking industry, building relationships with relevant third party vendors and acting as a senior partner to help them evolve their products and services to better meet the needs and strategies of Commercial clients
- Collaborating with teams across the Group and leading, directing, and shaping approaches to solving technical and business challenges, translating requirements into solutions and detailed roadmaps
Requirements
- Strong storytelling skills, both written and verbally
- Demonstrable experience of technology architecture, and how to architect systems to meet the business needs
- Broad technology knowledge across various topics including domean driven models, microservices, event-driven design, hybrid cloud deployment models, cloud service provider technologies, devops, CI/CD, modern data paradigms, cyber security, resilience by design and sustainability
- Awareness of emerging technologies (e.g., Gen AI, Quantum computing) their maturity and strong understanding of their potential business application and consequences including how they align to long term strategy
- Proven success in establishing a culture of continuous improvement and driving innovation
- Breadth of experience in architecture, in a regulated industry (ideally financial)
Benefits
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Unit Manager leading a team of Claims Analysts to enhance auto and property claims quality at Intact. Collaborating with cross - functional teams for customer - centric outcomes and continuous improvement.
IT Support Specialist providing full - time IT support to internal customers at REVOLVE. Handling troubleshooting, installation and upgrade of IT equipment and systems.
Audit Manager managing client engagements and workflow for audited and reviewed financial statements. Leading planning processes and ensuring compliance with GAAP and GAAS standards at Armanino.
IT Support Specialist providing technical support to French - speaking clients at DATAGROUP. Responsible for ticket management and assisting with e - form issues in a dynamic work environment.
Regional Credit Manager overseeing commercial credit decisioning for United Community Bank. Collaborating with teams to ensure high credit quality through loan approval and portfolio management.
Senior IT Specialist managing IT operations and endpoint provisioning in a SaaS environment. Focused on identity management, access controls, and troubleshooting for a distributed workforce.
Tier II IT Support Specialist resolving advanced technical issues and overseeing IT operations at Neostella. Supporting user management and security enforcement in a hybrid work environment.
Providing administration support for the internal audit team at HKT. Managing resources and documentation while assisting in various projects and report preparations.
Infrastructure Analyst Lead at Arthrex responsible for Azure and AWS networking services and automation initiatives. Mentoring junior engineers and driving strategic IT projects within a global medical device company.