Account Manager supporting Commercial Underwriting sales acquisition process and handling inquiries. Balancing quality and volume while managing a book of business in a hybrid work arrangement.
About the role
- Relationship Manager for Real Estate & Housing within Lloyds Banking Group's Business & Commercial Banking. Engaging with clients and managing a portfolio for growth and client experience.
Responsibilities
- Develop a high-quality portfolio—broadening income, balance sheet, and client relationships—while making sound, risk-aware decisions across lending and contingent liabilities.
- Own and deepen senior relationships with developers, investors, and owner-managers; be the trusted point of contact who understands their ambitions and delivers against them.
- Build customized strategies and solutions by identifying client needs early.
- Lead lending assessments and collaborate closely with product, coverage, and pooled Client Relationship Team support to achieve the right outcomes.
- Be present when it counts—take charge of intricate or specialized lending requirements beyond the Client Relationship Team's scope, ensuring clients remain supported and updated.
- Champion standards and opportunity—maintain asset quality, policy, and regulatory compliance while building your local market presence, crafting new business with Business Development, Product Partners, and key influencers.
- Work smarter, together—role-model client-first behaviours, use LBG’s digital tools with confidence, and simplify processes that improve experience and efficiency.
Requirements
- Proven expertise in Real Estate & Housing finance (e.g., development, investment, or social/affordable housing), with the credit judgement to arrange and negotiate complex transactions.
- A track record of balanced growth—meeting portfolio and income goals while managing risk, conduct, and regulatory obligations.
- Confidence engaging senior collaborators and building profile in the local market; you’re credible with introducers, professionals, and community influencers.
- A collaborative way of working—you bring the whole bank to the client by demonstrating product specialists, coverage teams, and pooled CRT support.
- Digitally curious, with the confidence to adopt new systems and tools quickly; you simplify how we work and elevate client experience.
- Relevant industry accreditation (or the motivation to work towards it) for specialist roles.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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