Account Manager providing customer service and retention of accounts for Aria Care Partners in the senior living industry. Involves travel to facilities and maintaining strong client relationships.
About the role
- Account Manager for OEM partners handling retailer relationships and driving product adoption. Help facilitate the UK’s transition to net-zero through finance and leasing solutions.
Responsibilities
- Owning and developing OEM Retailer relationships across your region, driving performance across New and Used vehicle sales and product penetration (PCP, HP and Contract Hire).
- Using insight and data to conduct performance reviews, shape activity plans and influence retailer behaviour to meet OEM and LBG objectives.
- Leading the rollout of strategic and digital initiatives that improve retailer capability and support the wider transformation of our Transport business.
- Managing conduct, customer and regulatory responsibilities across all relevant retail and funding products to ensure risks are controlled and outcomes are fair.
- Collaborating across OEM teams, Distribution Channels and the wider Group to share insight, align activity and deliver consistent customer value.
- Coaching and upskilling retailer teams to build confidence and proficiency with our products, systems and processes.
Requirements
- Proven experience in a sales, account management or business development role, ideally within a partner- or channel-driven environment.
- Strong communication and presentation skills, with the ability to influence at pace and adjust style to different audiences.
- Strategic and proactive problem-solving skills, particularly in commercial or customer-focused scenarios.
- Excellent time management with the ability to prioritise and adapt in a dynamic, fast-moving environment.
- A solid understanding of conduct, regulatory and compliance requirements within a customer-facing context.
- Confidence managing varied partner relationships across senior, operational and cross-functional groups.
Benefits
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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