Customer Service Specialist responsible for maintaining impactful relationships answering client inquiries via phone, email for Coca - Cola UNITED. Engaging with clients to ensure best in class service and satisfaction.
About the role
- Part-time Customer Support role at Lloyds Banking Group in Horsham. Responsibilities include face-to-face customer support and opportunities for remote service roles.
Responsibilities
- You’ll begin your journey in one of our branches, providing face-to-face support to our customers.
- You’ll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first making a difference to Customers, businesses and communities.
- Over time, there will be opportunities to transition into a range of roles such as, helping customers over the phone from home, continuing to deliver outstanding service remotely.
Requirements
- Crucially, you're a people person – to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
- The ability to quickly build relationships to give customers a fantastic experience.
- The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity – taking time to resolve queries and giving our customers confidence in the service you’re providing.
- The commitment to deliver on your promises and going above and beyond for your customer.
- A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
- If located in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Private medical benefit with BUPA
- Share schemes
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 22 days’ holiday (increases over time), with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Customer Service Assistant at Aramark UK serving food and beverages at Kinloss Barracks. Part - time role with operational support and customer service responsibilities.
Customer Support Representative ensuring smooth order processing and communication for channel partners at Shure. Managing inquiries, order status, and return processing within a hybrid working environment.
Customer Service Domestic Sales Specialist at Bremer & Leguil handling customer communication and data management. Collaborating on projects with a focus on customer service in a dynamic company.
Responsible for sales support of Export customer orders using ERP systems. Collaborating with internal departments for smooth order processing and customer communication.
Senior Customer Experience Specialist managing strategic accounts for BASF’s Care Chemicals team in Florham Park, NJ. Leading order to cash processes and enhancing customer experience.
Community Support Specialist providing accurate data and user engagement at Track Titan, the dominant simracing coaching platform.
Business Manager Customer Service at Liebherr managing business cases and boosting revenue through customer service strategies. Requires a degree in engineering and excellent German and English skills.
Customer Support Assistant at Aegro, ensuring client satisfaction through effective problem resolution and service excellence. Contributing to a top rural management platform in Brazil.
Customer Service Supervisor responsible for managing customer inquiries and order processing efficiently. Leading satisfaction surveys and maintaining high service standards in a competitive market.