Associate Account Executive at Perforce, supporting commercial customer base growth and retention. Focused on identifying opportunities and ensuring customer success in a collaborative environment.
About the role
- Account Director at LimeLight Marketing managing client relationships and driving growth. Leading strategic and technical initiatives for established ecommerce brands with a hybrid work environment.
Responsibilities
- Leads high-level strategic discussions to position the agency as a partner in the client’s long-term success
- Identifies and secures significant growth opportunities across multiple accounts
- Builds client loyalty by exceeding expectations and consistently delivering measurable results
- Partners with account team members to ensure consistent service quality and supports the development of account staff through day-to-day collaboration
- Influences the development of new agency services or capabilities based on client needs and industry trends
- Develops and communicates high-impact strategies that influence client business success at a strategic level
- Anticipates industry shifts and positions clients to capitalize on emerging opportunities
- Identifies and mitigates risks associated with strategic initiatives while maintaining long-term objectives
- Contributes to the account team's collective strategic capability through shared learnings and collaborative problem-solving
- Shapes the agency’s strategic approach by integrating innovative frameworks, tools, and methodologies
- Leverages understanding of ecommerce platforms, marketing technology, and digital analytics to identify strategic opportunities and position solutions credibly with client stakeholders
- Mentors team members on effectively positioning technical solutions to clients
- Influences service offering development based on client needs and market opportunities
- Drives a culture of transparency and accountability in all communication and collaborative efforts
- Represents the agency in high-stakes meetings, demonstrating exceptional communication skills
- Mentors others on effective client communication and cross-department collaboration
- Develops and refines communication strategies that align with organizational goals and client success
- Resolves complex conflicts diplomatically while maintaining strong relationships across all stakeholders
Requirements
- 5+ years of marketing experience with at least 3 years in a agency account management role
- Bachelor's degree in marketing, communications or related field
- Experience with inbound and outbound marketing tactics, as well as digital marketing channels — particularly search engine optimization (SEO), search engine marketing, content marketing, social media, email, and websites
- Ability to interpret data and reporting from platforms including GA4, Klaviyo, Google Ads, and ecommerce platforms to inform strategic recommendations
- A strong technical aptitude to confidently engage in conversations related to marketing and development projects
- Experience in customer journey mapping, funnel mapping, and persona development
- Proven analytical and problem-solving skills
- Ability to analyze and inform on marketing data and make recommendations
- Ability to efficiently manage multiple projects simultaneously while working against tight deadlines
- Proficient in writing clear, concise, detailed briefs
- Proven experience working with multiple client personalities and communicating timely and effective manner
- A desire to work both at a strategic level and tactically on projects and campaigns
- Excellent decision-making skills
- Self-motivated and results-driven
Benefits
- Medical, Dental, and Life Insurance
- Flexible (self-managed) vacation
- Flexible schedule with the option for ½ day Fridays
- 10 company paid Holidays
- Extended Holiday Break: Between Christmas Eve and New Years Day, LimeLight offices are closed and employees have paid time off work
- Remote work stipend
- Ongoing learning and development opportunities
- Collaborate with diverse members across teams with weekly group learning opportunities
- Incredibly awesome Team Retreat
- Epic company Christmas party
- Paid maternity and paternity leave
- Employee and client referral bonuses
- Dedicated time for your health and wellness, including group workouts and wellness bonus
- Beautiful new office located downtown Pittsburg.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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