Junior CRM Assistant at Bequest Academy managing customer relationships and optimizing CRM processes for better client engagement. Supporting marketing and sales teams in client retention and data analysis.
About the role
- Customer Success Lead building customer success and support function at an AI-native CRM startup. Driving product adoption and revenue expansion within best accounts in a hybrid role.
Responsibilities
- Own the post-signup experience.
- Drive expansion revenue.
- Convert trial and free users to paying customers.
- Save at-risk accounts worth saving.
- Be the voice of the customer internally.
- Build the playbook.
Requirements
- You've done this at an early-stage company.
- You're commercially oriented.
- You're structured and proactive.
- You're a clear, confident communicator.
- You're passionate about startups and modern GTM.
Benefits
- Competitive salary
- Meaningful early equity
- Health insurance (medical, dental, vision)
- 3 weeks of PTO
- 11 paid company holidays + we enjoy a winter holiday break
- 3 months of paid family leave
- Wednesdays work from home
- Regular team dinners, events, offsites, and retreats
- 401k plan
- Other perks include: commuter and lunch stipend
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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