CRM Consultant at iGoMoon driving business growth through HubSpot implementations and solutions. Collaborating with teams to enhance customer success and CRM effectiveness.
About the role
- Customer Success Lead building customer success and support function at an AI-native CRM startup. Driving product adoption and revenue expansion within best accounts in a hybrid role.
Responsibilities
- Own the post-signup experience.
- Drive expansion revenue.
- Convert trial and free users to paying customers.
- Save at-risk accounts worth saving.
- Be the voice of the customer internally.
- Build the playbook.
Requirements
- You've done this at an early-stage company.
- You're commercially oriented.
- You're structured and proactive.
- You're a clear, confident communicator.
- You're passionate about startups and modern GTM.
Benefits
- Competitive salary
- Meaningful early equity
- Health insurance (medical, dental, vision)
- 3 weeks of PTO
- 11 paid company holidays + we enjoy a winter holiday break
- 3 months of paid family leave
- Wednesdays work from home
- Regular team dinners, events, offsites, and retreats
- 401k plan
- Other perks include: commuter and lunch stipend
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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