Store Leader overseeing the management of Fanatics Local store operations and driving sales performance. Ensuring customer satisfaction and effective employee development in a dynamic retail environment.
Responsibilities
Drive sales by delivering and modeling exceptional customer service.
Develop store schedules and monitor payroll plans daily to ensure that budget is met.
Train store personnel on standard operating procedures as well as State and Federal laws and regulations.
Communicate consistently with store team members to ensure understanding and compliance with company directives.
Take appropriate actions to ensure each store maximizes sales, minimizes asset loss, and conforms to budgetary requirements.
Research store discrepancies and analyze reports.
Respond to all store level issues in a timely manner.
Model, support and adhere to company policies, procedures, and guidelines.
Communicate with employees at all levels of the company.
Requirements
Four-year degree in business or a related field and one-year relevant experience or; two year degree in a related field and at least two years of relevant experience or; three years of relevant experience.
Exceptional customer service skills and interpersonal communication skills.
Proven managerial skills.
Proven ability to perform independently with minimal supervision multitask, use discretion and manage budgets.
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