Senior Manager of Provider Success overseeing performance strategy and relationship management for healthcare providers in a dynamic health tech setting.
About the role
- Assistant Store Manager responsible for customer service and supervising associates at Lids retail store. Meeting sales gains and adhering to company objectives while maintaining store standards.
Responsibilities
- Produce sales gains, by providing customer service
- To meet or exceed Company Objectives in all individual statistics
- Learn to provide consistent, documented appraisal of an associate’s sales performance
- Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives
- Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness
- Maintain a professional appearance consistent with Company Dress Code Policy
- Control Expenses Protect Company assets within guidelines of LIDS Retail policies
- Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control
- Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes and conducting product counts
- Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws
- Open and close the store as required following the procedures per the Operations P&P Manual
- Support and adhere to all LIDS policies, procedures, and guidelines
- Supervise Associates Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up
- Assist in recruiting and training store personnel on proper store operations and procedures
- Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property
- Perform work of subordinates as needed
- Communicate with employees at all levels of the company
- Other duties as assigned
Requirements
- High school diploma or equivalent plus one year relative experience
- Established ability to produce sales results while minimizing loss
- Strong interpersonal skills and the ability to communicate verbally in a clear professional manner
- Ability to operate a computer, as well as maneuver relative software programs
- Ability to lift up to 50 pounds
- Ability to climb a ladder and work with hands overhead
- Standing required for up to 100% of the work time
- Ability to work unsupervised
Benefits
- monthly store sales bonuses
- 40% employee discount
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