Senior Manager of Provider Success overseeing performance strategy and relationship management for healthcare providers in a dynamic health tech setting.
About the role
- Assistant Store Manager at Lids managing retail store operations and team performance. Fostering customer engagement and driving sales results through effective training and support.
Responsibilities
- Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present
- Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present
- Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager
- Engage team members by creating a fun and productive environment
- Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards
- Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers
- Execute operations-focused company-level directives, promotions, and initiatives
Requirements
- High school diploma or equivalent plus one year relative experience
- Established ability to produce sales results while minimizing loss
- Strong interpersonal skills
- Ability to operate a computer, as well as maneuver relative software programs
- Ability to lift up to 50 pounds
- Ability to climb a ladder and work with hands overhead
- Standing required for up to 100% of the work time
- Ability to work unsupervised.
Benefits
- Paid Time Off
- health, vision, dental benefits
- 40% employee discount
- monthly store sales bonuses
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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