IT - Support/Systemadministration role at GLP medical services GmbH in Hamburg. Responsible for customer support and IT system operations.
About the role
- SAP Basis Administrator responsible for operational processes involving incident management and system monitoring at innovative book wholesaler Libri. Working collaboratively in a dynamic team with focus on compliance and solution implementation.
Responsibilities
- Own the incident, change and request processes to ensure operational continuity
- Analyze errors and resolve disruptions at 1st and 2nd level support
- Further develop and maintain Application Lifecycle Management
- Ensure appropriate patch and lifecycle management in accordance with the ITIL framework
- Manage and monitor transports and perform system and client copies
- Develop and maintain the Identity Management platform (IAG or similar)
- Implement security solutions to ensure compliance requirements are met
Requirements
- University degree or equivalent vocational training
- Advanced knowledge in SAP Basis (including CALM or Solution Manager, BTP, SAP4ME)
- Experience with cross-functional collaboration
- Excellent analytical skills and enthusiasm for tackling new and complex topics, combined with a hands-on mentality
- Empathetic manner combined with strong communication skills
- Independent working style and the drive to make things happen
- Deep understanding of need-to-know and least-privilege principles
- Basic understanding and knowledge of BSI IT-Grundschutz or ISO 27001
- Business-fluent German and good English skills
Benefits
- A permanent position with a 38.5-hour work week and flexible working hours (flextime)
- Varied tasks that combine autonomy and team spirit
- A great team, full support, careful onboarding and training opportunities
- An open atmosphere with short communication channels and fast decision-making processes
- A versatile, independent and designable work area with the option to work from the office and from home
- Collective agreement-based and other benefits, e.g. 30 days of vacation, €29 Deutschlandticket, corporate benefits and employee discounts
- A modern workplace at the Hamburg-Bahrenfeld location with direct S-Bahn and A7 connections
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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