SAP Basis Administrator responsible for operational processes involving incident management and system monitoring at innovative book wholesaler Libri. Working collaboratively in a dynamic team with focus on compliance and solution implementation.
Responsibilities
Own the incident, change and request processes to ensure operational continuity
Analyze errors and resolve disruptions at 1st and 2nd level support
Further develop and maintain Application Lifecycle Management
Ensure appropriate patch and lifecycle management in accordance with the ITIL framework
Manage and monitor transports and perform system and client copies
Develop and maintain the Identity Management platform (IAG or similar)
Implement security solutions to ensure compliance requirements are met
Requirements
University degree or equivalent vocational training
Advanced knowledge in SAP Basis (including CALM or Solution Manager, BTP, SAP4ME)
Experience with cross-functional collaboration
Excellent analytical skills and enthusiasm for tackling new and complex topics, combined with a hands-on mentality
Empathetic manner combined with strong communication skills
Independent working style and the drive to make things happen
Deep understanding of need-to-know and least-privilege principles
Basic understanding and knowledge of BSI IT-Grundschutz or ISO 27001
Business-fluent German and good English skills
Benefits
A permanent position with a 38.5-hour work week and flexible working hours (flextime)
Varied tasks that combine autonomy and team spirit
A great team, full support, careful onboarding and training opportunities
An open atmosphere with short communication channels and fast decision-making processes
A versatile, independent and designable work area with the option to work from the office and from home
Collective agreement-based and other benefits, e.g. 30 days of vacation, €29 Deutschlandticket, corporate benefits and employee discounts
A modern workplace at the Hamburg-Bahrenfeld location with direct S-Bahn and A7 connections
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