Partner Delivery Operations Lead at Deputy, responsible for global scaling of implementation partners. Focused on operational excellence, profitability, and exceptional partner satisfaction.
About the role
- Program Manager II responsible for planning and delivering technical training programs at Liberty Utilities. Overseeing compliance training and management of Operator Qualification Plan.
Responsibilities
- This position is responsible to plan, develop, deliver and evaluate technical training programs to ensure compliance with the Company's policies and procedures, as well as current and future regulatory codes.
- The role also has responsibility for oversight and management of the Operator Qualification Plan.
- Support of the Emergency Plan, Business Continuity Plan, O&M Plan (Manual) and Integrity Management Plans may also fall under the position's purview.
- The position will plan and coordinate training for Operations personnel and outside stakeholders, utilizing both classroom and on-the-job training, incorporating both conceptual and hands-on instruction.
- Development and evaluation of tests, tools, materials, equipment, standards, and procedures will also be required.
- The role is responsible for development, implementation, and management of a quality acceptance/assurance plan and program.
Requirements
- Bachelor's degree in Business Administration, Engineering, or a related field and seven years progressively responsible professional experience in associated industry of operations management and/or compliance work
- Safety minded
- Technical training experience in one or more of the following Gas operations, Electrical Operation and/or Water Operations
- Proven training design, development and delivery experience
- Experience with Microsoft Office Suite
- Experience using Learning Management Systems (LMS)
- Strong communication/personal interaction skills
- Strong presentation skills and facilitation skills
- Strong planning and organizational skills
Benefits
- Company funded Pension program
- 401k with Company match
- Full insurance benefits (health/dental/vision/life)
- Collaborative environment with a genuine flexible working policy
- Share purchase/match plan
- Defined Contribution savings plan
- Top Talent Program
- Volunteer paid days off
- Employee Assistance Program
- Achievement fund
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
HE
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