Program Manager II managing customer needs and project deliverables at Avaya. Overseeing project plans, budgets, and vendor coordination with minimal direction.
Responsibilities
Manages customer needs through specific deliverables to ensure customer needs are being met.
Responsible for the overall program/project plan, budget, structure, schedule and staffing requirements.
The major emphasis is on management and coordination of tasks.
Manages efforts of the company, customer and third party vendors as well as assure that an integrated software and hardware solution is provided to meet the customer's needs.
The job may include responsibility for technical developments.
Responsible for the overall planning and selling of services.
Typically manages the integration and/or development and delivery of very large and complex deliverables directly to a customer, or in support of a major enterprise-wide program.
Provides the primary interface between the company, the customer and third party providers.
Work is performed with minimal direction and reviewed by senior management.
Provides solutions to a diverse range of complex problems.
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