Senior Director of Programmatic Partnerships and Yield leading annual revenue growth at Future through programmatic advertising. Collaborating with teams for innovative monetization opportunities and strategic vendor partnerships.
About the role
- Account Manager at Lexroom.ai managing customer relationships and guiding through onboarding and upselling processes. Collaborating with teams to ensure customer satisfaction and effective product use.
Responsibilities
- Become an expert on Lexroom.ai and a product specialist, guiding customers from onboarding to renewal, including upsells.
- Manage the entire funnel for existing business, conducting checkpoints/interviews and doing upsells.
- Work closely with customers to get their feedback, ensuring their needs are met and they are satisfied with the product.
- Prepare dashboards, monitor KPIs, collaborate with internal teams (e.g. product development, marketing), sharing useful insights and ideas.
Requirements
- 0-1 year of experience in a Sales, Ops, or customer-facing roles
- Familiarity with sales support tools (HubSpot, Notion, etc.)
- Eager to join a rapidly growing startup
- Optional but a bonus: law degree.
- Speak both Italian and English.
Benefits
- Hybrid Work: Flexibility to balance remote work with in-person collaboration at our Milan HQ.
- Health Insurance: Comprehensive coverage to ensure peace of mind.
- Meal Vouchers: Daily support to make your lunch breaks easier.
- Performance Bonuses: Rewards tied directly to measurable results.
- Team Retreats & Off-sites: Dedicated time to connect, collaborate, and spark bold ideas.
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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