Executivo Comercial responsible for driving sales and delivering results in a startup focused on B2B engagement. Seeking innovative individuals passionate about health and technology.
About the role
- Internet Sales Manager driving online sales and customer engagement for Lennar. Responsible for staffing, training, and supervising the Internet Sales team in achieving sales goals.
Responsibilities
- Partner with the VP of Sales to ensure adequate staffing for the Internet Sales Department
- Train and coach Internet Sales Coordinators on each step of Lennar’s Digits, Lead Scoring, and Self-Guided Tour process to achieve maximum sales performance
- Supervise the Internet Sales team to create positive online customer experiences through email, live chat, and 1-800 calls
- Oversee lead outreach strategies, ensuring consistent engagement and well-crafted communication templates
- Lead the ISC team to effectively capture and convert online customer traffic into qualified sales prospects
- Manage VIP Interest Lists and ensure prospective customers are prequalified with Lennar Mortgage
- Drive efforts to maintain inventory neutrality, reduce incentives, and minimize broker costs through organic sales
- Partner with New Home Consultants to strategically sell inventory homes using a First In, First Out (FIFO) approach
- Collaborate with Area Sales Managers to monitor performance metrics (WTD, MTD, QTD, YTD) and identify improvement opportunities
- Conduct regular quality checks (“shop” programs) for Internet Sales Coordinators and implement improvement plans
- Assign and track department projects to ensure accuracy and timely completion
- May lead the team through the sales process and review purchase agreements for accuracy and DRE compliance
- Provide input to the VP of Sales regarding advertising and promotional strategies related to online sales
- Monitor market trends and competitor activities
- Attend promotional events and sales meetings as directed
- Enforce follow-up programs and promote Lennar’s culture and values across all interactions
- Perform all other duties as assigned.
Requirements
- Three (3) to five (5) years of experience in residential internet sales, sales management, or related industries required
- High school diploma or GED required; college education preferred
- Licensed California Department of Real Estate Agent and/or Broker required
- Strong communication (verbal and written), organizational, and interpersonal skills
- Professional presence and ability to manage conflict effectively
- Ability to multitask and meet deadlines in a fast-paced environment
- Proficient in Microsoft Word and Excel; advanced computer skills preferred
- Valid, unrestricted driver’s license preferred
- Resourceful, patient, and clear communicator with strong motivational skills.
Benefits
- Health insurance plans including Medical, Dental, and Vision coverage
- 401(k) Retirement Plan with $1 for $1 Company Match up to 5%
- Paid Parental Leave
- Associate Assistance Plan
- Education Assistance Program
- Up to $30,000 in Adoption Assistance
- Up to three weeks of vacation annually
- Generous Holiday, Sick Leave, and Personal Day policies
- New Hire Referral Bonus Program
- Significant Home Purchase Discounts
- Everyone’s Included Day
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