Defining and implementing learning strategies for NiSource Gas and Electric Operations. Collaborating with stakeholders to develop training initiatives and drive continuous improvement.
About the role
- Training and Learning Specialist at Nestlé Business Services managing training programs and educational materials in an international environment.
Responsibilities
- Administrate training and educational programs involves processing the creation and modification processes of educational objects in the Learning Management System, including events, training sessions, online courses, videos, materials, and tests
- This also includes the registration of participant lists and the mass uploading of events and sessions
- Manage Learning & Development incoming requests (through the Contact Center, MS Outlook) involves acting as the subject matter expert for in-scope processes and market-specific knowledge, resolving incoming L&D queries
- Prepare different types of reports such as tracking participant attendance and training effectiveness in the systems
- Coordinate of technical issues resolution and driving it with impacted teams
- Analyze and verify periodic internal reports on the quality of services provided; complying with Key Performance Indicators (KPIs) (Service Level Agreements (SLAs)) and conducting an analysis of the root causes of errors/deviations, as well as participating in determining problem-solving methods
- Participate in the implementation of Programs for continuous improvement and standardization of processes in the serviced markets
- Ensure proper and timely documentation of process updates in the Standard Operating Procedure
Requirements
- Experience in the Administration or Training & Learning or Organization or HR fields would be a plus
- A specialist with a university degree in Management, Business Administration, International Relations, or equivalent
- Confident in English at least an intermediate level (both written and verbal)
- Experienced user of MS Office (MS Excel, MS PowerPoint, MS Outlook, MS Teams, SharePoint)
- A professional with exceptional communication, coordination, and organizational skills
- A fast learner with a result-focused mindset
- Highly attentive to details
- Able to work under time pressure in a changing environment
Benefits
- annual salary review & bonus
- 28 days of paid vacation
- paid sick leaves
- medical insurance
- lunch allowance
- IT Club discount program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Training Specialist responsible for facilitating training content for associates at Hancock Whitney. Managing labs and monitoring hiring trends in assigned geographic regions.
Learning Consultant improving client outcomes by diagnosing challenges and designing performance - based strategies. Collaborating with internal stakeholders to ensure learning is effective and measurable.
Learning and Development Consultant leading digital content creation and training programs at Manulife. Focused on e - learning development and adult learning methodologies to enhance organizational capabilities.
Quality & Training Specialist in Münster focusing on customer service quality management. Involves coaching and developing systems for agent support.
Senior Specialist developing onboarding and learning content for National Geographic. Collaborating with HR to enhance workforce capabilities and engagement.
Instructional Design Supervisor leading a team to create effective learning solutions at GM, focusing on innovation and technology integration. Managing projects, mentoring, and collaborating with stakeholders to drive improvement.
Leadership Development Program Specialist at GEICO designing leadership development experiences to build readiness and skills while directly supporting business performance.
Assist in organizational development projects for Volkswagen Group Technology, analyzing processes and preparing presentations for executive management. Gain insights into decision - making processes and governance.
Technical Training Specialist responsible for training clients on Kaseware’s law enforcement software. Developing materials, assessing training needs, and delivering learning activities in a hybrid model.