Sales Administrator managing the end-to-end sales fulfillment journey for Ledger's Wholesale Team. Ensuring high client satisfaction while coordinating with internal departments and resellers.
Responsibilities
Being responsible for the end-to-end sales fulfillment journey including: invoicing / payment / shipment / delivery
Creating orders in our back-office system
Acting as the key operational point of contact for our resellers and distributors, maintaining a high level of client satisfaction
Ensuring good coordination between different departments including accounting, production, design, e-commerce, shipping, logistics, legal
Managing qualification & onboarding of new resellers
Co-developing tools and process improvements to build automated workflows and lay the foundation for AI integration
Reporting on key activity metrics to ensure data integrity and track performance
Requirements
Fluent written and verbal skills in English is a must have
A good French level is required
Ability to work with internal and external stakeholders
Someone who is organized, rigorous and meticulous in their work and able to ensure a high level of performance
Proactive mindset with the ability to own the sales admin process, flag inconsistencies, and suggest solutions
Agility and adaptability to navigate process changes, automation, and the introduction of AI tools
Previous experience in sales administration is a plus
Benefits
Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
Health & Wellness support - Health and Life Insurance.
Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
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