Hybrid Sales Administrator

Posted 4 weeks ago

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About the role

  • Sales Administrator managing the end-to-end sales fulfillment journey for Ledger's Wholesale Team. Ensuring high client satisfaction while coordinating with internal departments and resellers.

Responsibilities

  • Being responsible for the end-to-end sales fulfillment journey including: invoicing / payment / shipment / delivery
  • Creating orders in our back-office system
  • Acting as the key operational point of contact for our resellers and distributors, maintaining a high level of client satisfaction
  • Ensuring good coordination between different departments including accounting, production, design, e-commerce, shipping, logistics, legal
  • Managing qualification & onboarding of new resellers
  • Co-developing tools and process improvements to build automated workflows and lay the foundation for AI integration
  • Reporting on key activity metrics to ensure data integrity and track performance

Requirements

  • Fluent written and verbal skills in English is a must have
  • A good French level is required
  • Ability to work with internal and external stakeholders
  • Someone who is organized, rigorous and meticulous in their work and able to ensure a high level of performance
  • Proactive mindset with the ability to own the sales admin process, flag inconsistencies, and suggest solutions
  • Agility and adaptability to navigate process changes, automation, and the introduction of AI tools
  • Previous experience in sales administration is a plus

Benefits

  • Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
  • Health & Wellness support - Health and Life Insurance.
  • Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
  • Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
  • Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.

Job title

Sales Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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