IT Program Manager to join Abbott's Business Technology Group delivering global commercial solutions. Requires extensive experience in project and program management.
About the role
- Principal Technical Program Manager overseeing high-visibility programs at Learning Commons. Responsible for delivering complex technical initiatives in education technology with cross-functional teams.
Responsibilities
- Own, lead and deliver complex, multi-quarter, high-visibility technical programs spanning engineering, data science, product, and external partners
- Proactively identify systemic risks, structural gaps, dependencies, and tradeoffs early; propose mitigation strategies and drive resolution at both program and operating-model levels
- Establish clear success metrics and reporting mechanisms across programs
- Influence sequencing, prioritization, and resource tradeoffs across concurrent initiatives in partnership with leadership.
- Coordinate projects related to building, buying, or partnering to obtain critical datasets
- Partner with engineering and data teams to align on architecture, sequencing, and delivery milestones
- Support vendor evaluation and procurement processes when external data or tooling is required
- Ensure appropriate documentation, compliance, and scalable data governance standards are embedded in delivery and aligned with organizational risk frameworks.
- Design and standardize Jira governance and planning frameworks across teams, including workflows, taxonomy, reporting structures, and backlog management standards
- Standardize program tracking, sprint planning, roadmap visibility, and cross-team dependency management
- Establish durable operating rhythms (quarterly planning, milestone reviews, executive updates, retrospectives) that scale with organizational growth
- Enable leadership visibility into program health through dashboards and structured reporting
- Advise and serve as a connective layer across Engineering, Product Management, Data Science, Operations, Legal, Finance, and external collaborators
- Drive alignment on priorities, sequencing, and capacity planning across Product, Engineering, Data, and Initiative leadership
- Communicate program updates clearly to technical and non-technical audiences
- Influence decision-making and drive accountability through clear communication of tradeoffs, risks, and delivery implications — without formal authority.
- Contribute to a collaborative, inclusive, and outcomes-focused team culture
Requirements
- 12+ years of experience in technical program management, engineering program management, or related roles in technology-driven organizations
- Demonstrated experience owning large, high-impact, cross-functional technical initiatives with executive visibility and multiple stakeholder groups
- Demonstrated ability to influence strategy, align senior stakeholders, and drive execution without direct reporting authority.
- Experience managing data infrastructure or data pipeline programs (e.g., ingestion systems, ETL/ELT pipelines, data platforms, or analytics infrastructure)
- Strong familiarity with Agile methodologies and expertise in Jira administration, workflow design, and reporting
- Experience designing and scaling program management systems, governance frameworks, and operating rhythms across growing or evolving teams
- Technical fluency — ability to engage meaningfully with engineers and data scientists on architecture, tradeoffs, and implementation details
- Experience working with external vendors or managing procurement-related technical initiatives
- Excellent written and verbal communication skills, including executive-level updates
- Strong organizational skills and attention to detail, with the ability to manage multiple complex initiatives simultaneously
- Comfort operating in a dynamic, rapidly evolving environment
- Commitment to equity and inclusive collaboration.
Benefits
- Provides a generous employer match on employee 401(k) contributions to support planning for the future.
- Paid time off to volunteer at an organization of your choice.
- Funding for select family-forming benefits.
- Relocation support for employees who need assistance moving
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