About the role

Copywriter optimizing checkout pages for LawDepot's eCommerce platform. Collaborating with teams to improve conversion rates through persuasive, user-focused copy.

Responsibilities

Create and optimize checkout pages for a large-scale eCommerce website, with a focus on conversion rate optimization (CRO) and customer lifetime value
Write persuasive, concise, and user-focused copy that guides customers confidently through the checkout journey
Structure and refine page elements to improve clarity, usability, and performance
Communicate pricing, subscriptions, and value propositions clearly and effectively
Implement copy and design updates using our internal content management system (CMS), ensuring accuracy and attention to detail
Research checkout best practices, competitor strategies, pricing approaches, and user behavior to uncover optimization opportunities
Design and execute A/B tests to evaluate and improve checkout performance
Analyze experiment results, usage data, and customer segments to inform future decisions
Collaborate with analysts, UX designers, product owners, and specialists to plan and prioritize initiatives
Coordinate with IS teams to support implementations outside the CMS
Communicate progress, insights, and recommendations to stakeholders

Post-secondary education in Business, Marketing, Communications, Consumer Psychology, or other relevant fields
Experience with conversion focused copywriting
Understanding of consumer psychology, online marketing, and conversion optimization
Excellent written and verbal communication skills
Strong editing skills to ensure clarity, consistency, and readability of material
Ability to convey complicated information in a succinct way and adjust writing style based on audience
Strong research and analytical skills
Ability to identify opportunities and suggest new ideas
Self-driven, with the ability to work collaboratively with cross-functional teams
Ability to learn new tools quickly (ex. content management systems)
Organizational skills to manage multiple projects and meet deadlines
High attention to detail and a commitment to delivering quality work
Experience with front end tools and basic web technologies such as HTML, CSS, and JavaScript (Great if you have it and we’ll help you learn if you don’t)
Comfort iterating on visual experiments using CSS (Great if you have it and we’ll help you learn if you don’t)
Experience with A/B testing for funnel optimization (Great if you have it and we’ll help you learn if you don’t)
Technical or UX writing experience (Great if you have it and we’ll help you learn if you don’t)
Knowledge of CRO best practices and content optimization strategies (Great if you have it and we’ll help you learn if you don’t)

Comprehensive health and dental benefits, plus an additional Health Care Spending Account
Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
Three weeks paid vacation, plus bonus personal days
Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
Company share plan
Free catered lunches for the entire office
Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
Casual work environment
Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
Free and easily accessible parking
Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office