Hybrid UX Copywriter – English, Greek

at Ferryhopper

• Job title: UX Copywriter – English, Greek
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Moschato, Greece

About the role

• UX Writer crafting clear, localizable copy for Ferryhopper’s ferry booking product. Collaborating with design, engineering, and product teams to ensure a user-friendly experience.

Responsibilities

• Write clear, consistent UI copy (labels, CTAs, helper text, empty/error states, onboarding).
• Audit and refine existing screens to improve clarity and consistency with Ferryhopper’s voice.
• Simplify complex concepts into human, decision-ready language.
• Partner with the design team to improve microcopy and support high-quality, user-centered flows.
• Create and maintain the localization keys in our translation management system (e.g., Transifex, Phrase, Lokalise) to enable streamlined localization.
• Align stakeholders (Product, Support, Operations, and Marketing) while keeping copy user-first.
• Work with UX research to test and iterate on tone, voice, and wording across the journey.
• Utilize AI tools to support and speed up UX copy creation, iteration, and review, while maintaining high quality and human oversight.
• Establish efficient workflows for copy requests, reviews, documentation, and delivery.
• Raise UX writing craft across Ferryhopper via feedback, best practices, and critiques.
• Create and evolve content guidelines (voice/tone, terminology, patterns).
• Coordinate translations with the Language Managers to ship high-quality copy in all supported languages.
• Maintain translation assets in the tool (glossary/terminology, translation memory, style/tone notes) to keep language consistent across releases.
• Write localization-ready source copy (unambiguous, reusable, scalable).

Requirements

• Proven experience in user-centered UX writing/content design in English & Greek for web and/or mobile products (experience in travel, e-commerce, fintech, or similarly complex flows is a plus).
• Excellent English and Greek writing and editing skills with a strong sense of voice, tone, and consistency.
• Ability to make complex information easy to understand using simple, human words.
• Strong collaboration and communication skills - comfortable presenting rationale and incorporating feedback without losing clarity.
• Familiarity with design tools like Figma.
• Knowledge of localization best practices and how to maintain a brand consistent voice with localized tone execution across multiple languages.

Benefits

• Competitive compensation package
• Equipment of your choice
• Training and educational budget throughout the year
• Work in a collaborative and dynamic environment
• Great office space :)
• Three (3) additional days off on top of your statutory annual leave
• Exclusive coupons for your personal ferry trips