Sales Manager responsible for selling payment solutions to SMEs and driving business development. Engaging in proactive sales strategies and managing installation of sold solutions with focus on performance targets.
About the role
- After Sales Service – Backoffice Specialist coordinating machine service processes for an international coffee brand. Managing inventory, orders, and system data in a hybrid work environment.
Responsibilities
- Support in implementing machinery projects with consideration for cost-effectiveness, sustainability, and process optimization
- Maintain the machine portfolio and coordinate price and data changes with Controlling, Purchasing, and Fixed Assets Accounting
- Salesforce Key User for case and work-order management, system maintenance, rollout of new features and training
- Manage spare parts including item codes, pricing and order processing in SAP, and coordinate with headquarters
- Execute purchase and invoicing processes and maintain data in Salesforce and SAP
- Coordinate retrofits and machine exchanges for defined customers and monitor IoT systems
- Prepare reports and update master data
Requirements
- Completed commercial/vocational training or equivalent qualification, ideally with experience in machinery management
- At least three years of professional experience in after-sales, backoffice, or a comparable role—preferably in the FMCG sector
- Strong knowledge of SAP R/3 (HANA analysis) and MS Office (especially Excel); Salesforce experience is desirable
- Proactive, solution-oriented working style with an affinity for digital tools and new working methods
- Strong results and quality focus, organizational skills, and enjoyment of project work
- Excellent communication skills and enjoyment of collaborating with international stakeholders
- Fluent German and English, both written and spoken; Italian is a plus
- Good understanding of reporting, data maintenance, process analysis, and cost optimization
- Willingness to travel and flexibility
Benefits
- Attractive and competitive compensation plus additional benefits (e.g., Sodexo vouchers, gym contribution, employee discounts, and more)
- Hybrid working: two Smart Work days per week plus three Smart Work flex days per month
- Open and entrepreneurial company culture with room for individual development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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