Sales Associate for luxury retail store upholding brand commitment and driving results. Responsible for customer relationships, store operations, and maintaining service standards.
Responsibilities
understand organizational objectives and make decisions that align with company priorities
take ownership and is committed to delivering results while remaining actively aware of personal and store metrics; create personal sales and clienteling strategies in partnership with management team
create short- and long-term strategies to achieve personal metrics and performance goals
represent Coach as a brand ambassador
demonstrate Coach’s Selling and Service expectations at all times
utilize cash register systems and maintain store standards consistently and in a timely manner
create enthusiasm and positivity for a shared vision and mission
maintain strong organizational standards as it relates to product both in the stockroom and on sales floor
process customer transactions efficiently
Requirements
1-3 years of previous sales experience, preferably in a luxury retail service environment
possesses current knowledge of fashion trends and competition in the marketplace
high school diploma or equivalent; college degree preferred
knowledge of cash register systems
basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
ability to execute at a fast pace
ability to communicate effectively with customers and team
ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays
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