Patient Care Coordinator at LaserAway providing personalized aesthetic consultations and driving revenue through sales. Educating patients on services and managing the patient experience in a retail luxury setting.
Responsibilities
Conduct one-on-one in-person consultations to understand patient goals and design customized treatment plans
Educate patients on LaserAway's full suite of aesthetic services, including laser, body contouring, and injectables
Consistently meet and exceed sales goals by building trust and guiding patients through their aesthetic journey
Recommend complementary treatments and financing options to enhance outcomes and accessibility
Manage the front desk experience scheduling, check-in/out, and maintaining a polished, professional clinic atmosphere
Partner with clinicians and the Location Director to ensure an exceptional patient experience from consultation to completion
Requirements
2+ years of experience in luxury, med spa, fitness, or lifestyle sales
Proven success with high-ticket consultative sales and relationship building
Confident, polished, and professional in patient-facing environments
Passionate about aesthetics, beauty, and delivering a premium experience
Comfortable working weekends and evenings to align with patient demand
Benefits
Full benefits: medical, dental, vision, and 401(k) with company match
Paid time off and employee discounts on services and products
Comprehensive, paid training no medical background required
Career growth opportunities into Lead PCC and Location Director roles
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