People Support Coordinator supporting HR operations for Lanes Group, a nationwide utility services provider. Role involves HR administration and enhancing employee experience in a hybrid work environment.
Responsibilities
Dealing with the HR administration and processes to provide support to the head office functions.
Undertaking the role of a People Support Coordinator to support the service delivered at all times.
Fulfil the role of People Support Coordinator ensuring that service standards are adhered to.
Dealing with the HR inbox and directing queries to the relevant people.
Answering emails and telephone calls and advising on basic HR issues.
Processing Change of Contracts and assisting with onboarding documentation.
Updating Cascade - HR Management System and other systems.
Liaising with Payroll/Training/IT to ensure new starters and leaver information is updated promptly.
Completing incoming references as required.
Applying for new employee references and chasing.
General administration support around the department.
Dealing with information of a confidential nature.
Requirements
Proven experience in an HR Administration, or similar, role.
Excellent problem-solving abilities and attention to detail.
Strong communication and collaboration skills.
Knowledge of HR processes and best practices.
Strong knowledge of Microsoft Office packages.
CIPD qualification (Level 3 or above) or equivalent (Desirable).
Familiarity with data protection regulations such as GDPR (Desirable).
Benefits
Life Assurance scheme
24 Days Holiday
Auto enrolment pension scheme
Friendly working environment as part of a growing successful Group.
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