Workplace Collaboration Administrator managing L2/L3 incidents and maintaining customer’s collaboration environment. Implementing technical solutions within Microsoft and Cisco collaboration tools.
LG
Onsite Experienced IT System Administrator – Unified Communication (UC), VoIP, Technical Project Coordination
Posted 39 minutes ago
About the role
- IT-Systemadministrator managing Unified Communication systems at GLP medical services GmbH. Focusing on Cisco technologies and providing support for IT infrastructure projects.
Responsibilities
- Operation & development: Installation, configuration and reliable maintenance of our Unified Communication system landscape
- Cisco UC expertise: Administration and continuous optimization of the Cisco Unified Communications Manager (CUCM/CallManager) environment as well as connected third‑party solutions
- Technical implementation: Analysis of business requirements, derivation of technical tasks and creation of precise documentation
- Quality & stability: Planning and execution of updates, functional testing and further quality assurance measures
- Support: Independent handling of tickets in 2nd- and 3rd-level support
- Project work: Participation in the planning, coordination and implementation of IT and infrastructure projects in the UC area
Requirements
- Completed IT vocational training or degree plus several years of professional experience in a similar role
- Solid knowledge of digital telecommunications and unified communications architectures
- Experience with VoIP technologies (SIP, QoS), VLANs and common network infrastructures
- Strong knowledge of Cisco UC technologies (e.g., Jabber, Webex, CUCM, CUBE, Expressway, Ascom DECT)
- Routine use of incident and request management tools and processes (e.g., in an ITIL environment)
- Good knowledge of at least one operating system (Windows or Linux)
- Analytical, solution-oriented working style and a high level of commitment
- Strong team and communication skills and a service-oriented mindset
- Structured work organization as well as transparent communication and coordination on an equal footing with internal customers and IT teams
Benefits
- On-site company restaurant offering affordable, high-quality meals (breakfast, lunch, snacks)
- Subsidy for the Deutschlandticket (public transport season ticket)
- Dedicated shuttle service running every 15 minutes
- Employee parking spaces close to the building
- Option to lease a bicycle or e‑bike
- Employer contributions to capital-forming savings (vermögenswirksame Leistungen)
- Employee discounts & corporate benefits with over 400 partner companies
- 30 days’ vacation (full-time)
- Various special leave days
- Subsidized health-oriented fitness classes
- On-site mobile massage
- Annual anonymized blood panel analysis
- Free mental health coaching through the Fürstenberg Institute
- Company events (summer or winter parties) plus department-level Christmas celebrations
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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