Workplace Collaboration Administrator managing L2/L3 incidents and maintaining customer’s collaboration environment. Implementing technical solutions within Microsoft and Cisco collaboration tools.
Responsibilities
Provide timely resolution for L2/L3 tickets
Maintain the customer’s collaboration environment
Participate in the timely resolution of major incidents
Work on RFS requirements and implement technical solutions
Requirements
2+ years of hands-on experience in Microsoft Server, Cloud, Active Directory, EntraID, Microsoft 365
Moderate to advanced level knowledge of collaboration technologies
Knowledge of Scripting (i.e., PowerShell)
Strong process improvement experience
Benefits
Flexible, supportive environment
Opportunities for growth and learning
Access to cutting-edge learning opportunities
Be Well programs designed for health and well-being
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