NS
Ninox SoftwareWerkstudent IT Support – 20 Wochenstunden
Working student in IT Support managing 1st and 2nd level support for internal IT systems. Collaborating on exciting IT projects and assisting with user management and documentation.
About the role
- Support and maintenance of IT endpoints (desktops, laptops, multifunction devices) and assistance to users with technical issues
- Setup, maintenance and servicing of workstation systems and peripherals
- Onboarding new employees to IT systems and ensuring a smooth onboarding experience
- Management of IT asset management and support with procurement and administration of hardware and software
- Performing general maintenance on IT endpoints to ensure uninterrupted operation
- Occasional support of Corporate IT on network, server and IT security-related topics
Requirements
- Completed vocational training in IT or an equivalent qualification
- Professional experience in IT desktop support, including PC hardware installation
- Knowledge of ITIL Service Management
- Windows 7–11, Microsoft Active Directory, MS Office 365 and antivirus solutions
- Experience with user administration tools and software and operating system deployment
- Basic knowledge of network, firewall and server structures
- Very good German and English skills, both spoken and written
- Willingness to travel occasionally (approx. 10%)
Benefits
- Permanent employment contract
- Performance-based compensation
- Flexible working hours
- Remote work
- At least 25 days of annual leave per year
- Employee events
- Support for health-promoting measures
- Corporate benefits
- Company bike leasing
Job title
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