Provide administrative support to sales teams and partners at RELX, managing orders and customer interactions. Analyze demand and inventory to optimize service levels in a fast - paced environment.
About the role
- Pre-Sales and Implementation Consultant engaging prospects and managing implementations for a fintech platform. Delivering projects from sale to completion in a hybrid working environment.
Responsibilities
- Engage with prospects to understand their business needs and technical requirements
- Conduct product demonstrations and technical presentations to potential clients, including enterprise-level organizations
- Maintain strong relationships with clients throughout the project lifecycle
- Act as a trusted advisor on both technical and business matters
- Build rapport with clients through professional relationship management, demonstrating industry knowledge and business acumen
- Take full ownership of projects from sale through to completion
- Self-manage deliverables, timelines, and client expectations without relying on external project managers
- Implement our products directly, learning and mastering our tools to deliver solutions independently
- Communicate effectively with stakeholders at all levels, from technical teams to executive leadership
Requirements
- Strong SQL skills with ability to write complex queries and analyse data
- Proficiency in API testing and integration using tools like Postman
- Experience navigating browser developer tools (Network tab, debugging)
- Comfortable with AI-assisted coding tools (e.g., Cursor, GitHub Copilot)
- Ability to quickly learn and master new software platforms and tools
- Experience creating clear, comprehensive technical documentation
- Understanding of the financial services and investment management industry
- Ability to engage in meaningful conversations with investment professionals
- Capacity to ask intelligent questions and follow along in technical and business discussions
- Self-starter with a "do something" mentality and strong sense of ownership
- Ability to work independently without constant direction or supervision
- Proactive problem-solving approach; does not wait for instructions when stuck
- Reliable, committed, and willing to put in the effort required to deliver excellence
- Ability to self-manage projects, timelines, and deliverables
- Comfortable leading client calls and managing stakeholder communications independently
- Strong organizational skills and attention to detail
- Exceptional interpersonal skills and ability to build rapport quickly
- Comfortable engaging with clients at all levels, from technical staff to C-suite executives
Benefits
- Hybrid working environment
- Flexible work hours
- Generous leave policy
- Employee wellbeing program
- Ongoing staff appreciation events
- Access to learning platforms
- Working with experts across the globe
- Opportunity to work with leading organizations
- End-to-end project ownership from sale to delivery
- Direct impact on product development and improvement
- Collaborative, forward-thinking team environment
- Professional development opportunities in both technical and client-facing skills
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Alcatel Implementation Engineer managing technical implementations of ALE communication solutions with a focus on project execution and customer needs. Engaging in hybrid environments and ensuring system integration and support.
Implementation Engineer at Veovo developing and maintaining solutions for airport operations. Focusing on passenger predictability and workflow optimization through data analysis and sensor configuration.
Customer Engineer responsible for diagnosing and repairing ATMs and self - service systems. Role involves installation and maintenance within the UK region ensuring customer satisfaction.
Customer Engineer installing and servicing ATM hardware for NCR Atleos. Building customer relationships and ensuring equipment performance in South Africa.
Customer Engineering Account Manager role focuses on delivering exceptional customer service and technical expertise for aircraft retrofit solutions. Engaging with airline and leasing customers for their modification needs.
Regional Client Implementation Team Manager leading a team through successful client onboarding at Equitable. Ensuring adherence to quality and turnaround standards in Implementation processes.
Client Implementation Consultant responsible for client onboarding and process optimization at Equitable. Managing projects and ensuring exceptional client experiences during implementation.
Implementation Manager leading customer projects and managing implementations for an AI - native SaaS platform. Focusing on enterprise - level solutions in a hybrid work environment.
Implementation Specialist at Zelis delivering healthcare solutions for payer clients. Collaborating with teams to ensure successful product implementation and client satisfaction.