Hybrid Business Development Manager

Posted 3 weeks ago

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About the role

  • Business Development Manager expanding Kuda’s merchant network in Lagos. Driving the adoption of KudaPOS and managing a team of field agents.

Responsibilities

  • Establish and build out a robust merchant network for KudaPOS within Lagos.
  • Identify new market opportunities and onboard merchants in various sectors, including retail, FMCG, hospitality, and e-commerce.
  • Create and maintain relationships with agents, aggregators, and merchants to ensure long-term engagement.
  • Manage and oversee a team of over 20 field agents and business development executives.
  • Develop and deliver training programs for BDEs, merchant agents, and other team members to ensure a deep understanding of KudaPOS and its benefits.
  • Conduct induction training and provide ongoing support to team members.
  • Drive awareness and educate merchants and customers on the features and benefits of KudaPOS.
  • Ensure merchants attract customers to use KudaPOS by providing strategic guidance and support.
  • Collaborate with merchants to identify pain points and offer tailored solutions.
  • Set sales targets and develop strategies to meet and exceed them.
  • Provide weekly performance reports and market insights to management.
  • Track team performance and ensure alignment with organizational goals.
  • Coordinate and maintain relationships with agents, aggregators, and merchants.
  • Leverage networking opportunities to create new business partnerships and onboard additional agents/merchants.
  • Develop and execute strategies to increase sales volume and market share.
  • Adopt a team-oriented approach to work with internal teams and external stakeholders.
  • Collaborate with marketing, operations, and customer success teams to streamline processes and enhance merchant satisfaction.

Requirements

  • Bachelors degree in Business Administration, Marketing, or a related field.
  • 3 years of experience in business development, sales, or merchant acquisition, preferably in fintech or financial services.
  • Proven track record of managing and training sales teams to achieve sales targets.
  • Demonstrated ability to onboard and manage a large network of merchants.
  • Strong leadership and team management skills.
  • Excellent communication and negotiation abilities.
  • Proficiency in using CRM tools and Microsoft Office Suite.
  • Analytical skills with the ability to use data to drive decision-making.
  • Strategic thinker with a results-oriented mindset.

Benefits

  • A great and upbeat work environment populated by a multinational team
  • Pension
  • Career development & growth
  • Competitive annual leave plus bank holidays
  • Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)
  • Group life insurance
  • Medical insurance
  • Well-fare package (Wedding, Compassionate and etc)
  • Perkbox
  • Goalr - employee wellness app
  • Award winning L&D training
  • We are advocates of work-life balance, working in a hybrid in office schedule

Job title

Business Development Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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