UX Research & Data Insights Intern at Pitney Bowes contributing to shipping, mailing, and ecommerce solutions. Engaging in user research to inform product development and collaborating across teams.
About the role
- UX Research Manager leading centralized UX research strategy for Candy Crush Soda. Managing a team and driving research insights for product innovation.
Responsibilities
- Personally design and conduct end-to-end UX research studies (e.g., usability testing, player interviews, surveys, experiments), particularly on high-impact or complex problem spaces
- Establish and drive a centralized UX research strategy and roadmap for Candy Crush Soda
- Develop clear prioritization frameworks to allocate research resources effectively based on business needs and impact
- Provide direct line management, career development support, and performance coaching to UX researchers, ensuring a strong research team culture
- Foster the development of the UX Research craft by implementing structured learning opportunities, mentorship programs, and best practice sharing
- Partner closely with game designers, product managers, data scientists, and other stakeholders to ensure research insights drive product innovation
- Define and uphold high-quality research standards, ensuring consistent methodologies, reporting, and impact measurement
- Champion user research within the organization, advocating for a player-centric approach to decision-making and product design
Requirements
- Proven track record of leading UX researchers
- Ability to navigate between strategic thinking and tactical execution, adjusting involvement based on project needs
- Deep, practical experience conducting UX research across the full lifecycle (discovery through evaluation), not solely overseeing others’ work
- Demonstrated ability to balance team leadership with hands-on research contribution to inform and guide product
- Expertise in a wide range of qualitative and quantitative research methodologies
- Strong ability to collaborate, influence, and drive alignment across multiple teams and stakeholders
- Excellent communication, leadership, and problem-solving skills
Benefits
- Professional development opportunities
- Flexible working hours
Job title
Job type
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Degree requirement
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