Assistant Manager overseeing team operations and ensuring smooth workflows in a restaurant chain. Fostering team development and maintaining product control and training.
About the role
- Pre-offer Case Manager at Keystone Property Finance managing a pipeline of mortgage applications from pre-offer to offer. Collaborating closely with sales, risk, and underwriting teams.
Responsibilities
- Build and maintain effective relationships with all new and existing clients
- Act as the first ‘port of call’ with any queries on all mortgage applications from pre offer stage to offer
- Ensure timely, accurate and appropriate responses to telephone calls/enquiries and any other correspondence from Mortgage brokers
- Liaise with Mortgage Brokers, appraising them of the progress of specific mortgage cases and seeking to resolve any queries that arise
- Liaise with the Line Manager, escalating any specific problems for discussion and resolution
- Liaise with the underwriting team, ensuring that application requirements and conditions are complied with and updated
- Liaise with external valuer firms to ensure valuation reports are being conducted in line with business requirements
- Works within prescribed procedures, practices and agreed SLAs
- Inputs, updates and maintains data onto the system accurately reflecting the current stage of each case
- Dealing with processing queries relating to each application
- Manage the dashboard to monitor applications and deal with any relevant tasks
- Obtain and provide updates on mortgage applications to ensure that they are progressing smoothly from application to offer
- Review and pre-approve valuation reports in readiness for underwriter’s review
- Review and pre-approve supplementary documents required on each application
- Dealing with phone calls both incoming and outgoing, discussing application progress and requesting outstanding items
- Actioning emails that are received from 3rd parties such as Valuers, Solicitors and Brokers
Requirements
- Experience in telephone communication
- Strong stakeholder management skills
- Excellent communicator
- Team player
- Ability to work on your own initiative
- Ambitious for personal development
- Proactive and efficient
- Strong inter-personal skills
Benefits
- Teamwork & Cooperation
- Value our People
- Continuous Improvement
- Positive Contribution
- Customer Focus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Assistant Manager leading shifts and ensuring operational success in a gastronomy business across Europe. Focusing on team performance and customer satisfaction while managing product and personnel training.
Assistant Manager for L’Osteria restaurant in Germany, leading the team and ensuring efficient operations. Overseeing daily tasks, team motivation, and product control for success.
Store Manager leading the team at KIKO Milano in Berlin, ensuring great customer experiences and operational excellence. Engaging and inspiring employees while managing store performance.
Project Delivery Manager leading cross - functional strategic projects at IC Markets. Aligning business goals with technology delivery in a rapidly evolving fintech environment.
Assistant Store Manager at KIKO Milano in Berlin managing a retail team and ensuring an excellent shopping experience. Responsible for store operations, employee coaching, and sales performance.
Care Manager II coordinating communication among care team members while ensuring comprehensive assessments and systematic care plans. Responsible for member outreach and support with flexibility in work schedule.
Senior Manager Payments responsible for payment solutions and liaison between stakeholders within QBE. Leading the product strategy for Consumer payments with a focus on compliance and operational efficiency.
Value Stream Manager overseeing the entire value stream process in fintech product development. Responsible for backlog management, prioritization, and metrics analysis in a hybrid work environment.
Senior Manager implementing Consumer Data Platform at Kimberly - Clark. Leading data strategies for B2B and B2C across multiple channels and teams.