Senior Manager Payments responsible for payment solutions and liaison between stakeholders within QBE. Leading the product strategy for Consumer payments with a focus on compliance and operational efficiency.
Responsibilities
Act as a key liaison between stakeholders and external payment providers
Develop and maintain a payments product roadmap for Consumer, representing business and technology capabilities
Act as the voice of the customer and liaison between business, technology, external parties and the team
Define, refine, communicate, and lead the mission for Consumer Payments, making product lifecycle decisions
Manage the payments strategic and operational considerations, ensuring regulatory compliance across the entire domain
Shape the Payments initiatives backlog by defining and prioritising streams, user stories, and epics
Inspect and evaluate progress, removing impediments to progress
Identify, own, and manage risks involved in running the business in line with the company risk management framework
Requirements
Extensive experience in a Payments role within financial services
Working knowledge of Payments within complex organisations, including operational understanding and product ownership
Strong skills working with and influencing Senior Stakeholders
Experience managing projects, change, and continuous improvement
Practical experience in designing, creating, and administering consumer Payment solutions
Experience or exposure to partner/supplier relationship management
Benefits
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Life Leave, supporting the life events we all experience, leaving your annual leave for rest
18 weeks’ gender-equal flexible leave for all new parents, including paid super
A range of discounts on insurance products, car hire, hotels, goods and services
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