Commercial & Service Growth Manager at KONE leading the Service Repairs Sales Team nationally. Focused on fostering customer connections and devising impactful sales strategies for growth.
Responsibilities
Proactively partnering with customers creating 'stickiness'
Develop and operationalise clear strategies
Modifying when required to account for changing circumstances
Lead a team of motivated and driven sales professionals
Understand customer needs and requirements to capitalise on all lead opportunities, orders and contracts
Build key relationships and drive alignment with internal stakeholders
Weekly/Monthly reporting and forecasting
Requirements
Demonstrated sales management experience, within a fast-paced commercial environment
Proven ability to develop customer 'stickiness'
Ability to develop customer relationships, profitability, customer loyalty and satisfaction
Previous experience growing a business or business unit
A passion for sales, with a proven track record and a strong customer focus
Highly motivated with ability to lead, engage and mentor a team – a people first mentality
Excellent communication, presentation and negotiation skills
Strong ability to think of various solutions and ability to articulate
Understanding business planning and controlling and leading people
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