Client Service Lead managing diverse accounts and senior-level relationships in pharmaceutical/healthcare at Klick Health. Leading a team to foster organic growth and exceed client expectations.
Responsibilities
Spearhead a team of client service experts
Manage a diverse portfolio of accounts and brands
Cultivate and nurture senior-level client relationships
Identify untapped client opportunities and offer strategic counsel
Foster organic growth of client accounts
Ensure excellence in client service and strategic partnerships
Run your own business and be responsible for your team
Comfortable taking educated risks and making decisions
Requirements
12+ years client services experience in the advertising industry
5+ Years pharmaceutical/healthcare advertising experience
Comfortable managing 12M+ in scope of business
Oncology Experience a must
Proven ability to build strong relationships with senior level clients
Proven ability to grow client business
Ability to manage, nurture, and grow a team of client service professionals
Ability to identify business changes in order to allocate resources effectively
Strong financial acumen, forecasting, and budget planning
Client Feedback: Gaining clarity on changes/markups and communicating back to internal teams effectively
Strong presentation and communication skills are a must
University degree required, MBA preferred
Benefits
Commitment to fair and transparent hiring practices
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