Hybrid Customer Service Center Representative, Outbound Telemarketing Consultant, Part-time/Full-time (m/f/d)

Posted 3 weeks ago

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About the role

  • Contacting existing customers to schedule consultations for KIND services while managing customer relations at a leading company in hearing and optometry.

Responsibilities

  • Independent outreach to our existing customers
  • Proactively scheduling appointments for consultations at our retail stores
  • Maintaining and developing existing customer relationships
  • Telephone-based customer consultations regarding products, pricing, and the process of KIND consultations
  • Working independently based on clearly defined targets

Requirements

  • Experience in telemarketing is desirable; career changers are welcome
  • Availability of at least 25 hours per week
  • Enjoyment of structured, goal-oriented customer communication and a performance- and results-oriented work style
  • Confident, empathetic, and persuasive manner in customer interactions
  • Comfortable with both customer support and active sales
  • Strong customer and service orientation and a high sense of quality
  • Independent, reliable, and self-driven working style
  • Motivation to take on new tasks and to achieve goals together

Benefits

  • Structured onboarding and a well-coordinated team where personal commitment and mutual support come first
  • A growing, modern environment with opportunities to shape your role and short decision-making paths
  • Flexible working hours, partial remote work, and a modern workplace at the KIND Campus
  • Daily freshly prepared meals in our subsidized company restaurant – regional, organic quality and always with a vegetarian option
  • Employee discounts of up to 50% for staff and 30% for family members on our KIND products (eyewear & hearing systems)
  • "Corporate benefits" – attractive employee offers from well-known providers

Job title

Customer Service Center Representative, Outbound Telemarketing Consultant, Part-time/Full-time (m/f/d)

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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