HR Operations Specialist managing payroll relationships across Europe and North America. Ensure compliance and optimize employee benefits and payroll operations.
Responsibilities
Manage relationships with our payroll providers in Europe and North America, ensuring timely payments, smooth operations, and effective troubleshooting
Benefits administration, including enrolling employees in new benefits, answering questions, and relaying feedback
Facilitate employment contract issuance and signing for incoming staff, supporting the HR and Legal teams with updates to existing contractual templates as needed for new and existing staff
Collaborate with HR Operations teammates to create and implement payroll operations, a suite of benefits, and other jurisdiction-specific policies for new entities
Onboard and offboard employees from payroll systems
Partner closely with HR Operations teammates and Finance to ensure data integrity and a seamless flow of information impacting payroll
Assist with optimizing our payroll and benefits-related internal processes through new automations or integrations between our tools (HRIS, ATS, payroll portals)
Research and communicate relevant labor law regarding compensation, taxes, and paid leave to ensure our policies are compliant across multiple jurisdictions
Perform salary, bonus, and benefits optimization projects for our employees, maintaining competitive, value-driven compensation packages
Requirements
At least two years of previous experience in an HR Operations or Payroll/Benefits role, supporting employees based in more than one country
A strong understanding of payroll systems, taxes, and common benefits, with the ability to quickly learn these conditions in a new jurisdiction
Experience managing relationships with multiple external service providers and/or payroll providers is a significant plus
Organisational and time management skills, with the ability to prioritise tasks and responsibilities effectively under pressure
A deep curiosity for digital assets and financial services, and the ability to make decisions based on value added for our business and our talent strategy
Exceptional interpersonal and communication skills to build positive relationships with teammates and other stakeholders, whether you work remotely or join one of our offices
Ability to combine strategic thinking with operational delivery. To both conceptualize a program or event and execute the steps to bring it to life, for example.
Fluency in English (our working language).
Experience with Notion or our HRIS (HiBob) is a strong plus.
Ability to operationalize automation/AI tools is a strong plus.
Benefits
Join a People team with a bias toward continuous learning and improvement across a breadth of programs
Work 100% remotely from within two hours of Central European Time, or join us in-office on a hybrid basis if you’re local to Brussels, London, or Paris
Exposure to a range of workflows, projects and leaders, including our executive team
A ton of fun in a thriving and multicultural environment, where you’ll enjoy regular team building activities
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