Principal Engineer I providing SME expertise in ServiceNow AIOps for Western Alliance Bank. Identifying development needs and engaging with project sponsors to refine solutions.
About the role
- ServiceNow Engineer responsible for designing and supporting ServiceNow solutions. Collaborating with departments to gather requirements and implement technical solutions.
Responsibilities
- Design, configure, and implement ServiceNow modules and workflows
- Collaborate with stakeholders to gather requirements and translate them into technical solutions
- Develop and maintain integrations between ServiceNow and other enterprise systems
- Ensure compliance with best practices for coding, testing, and deployment
- Troubleshoot and resolve technical issues related to ServiceNow applications
- Create and maintain comprehensive documentation for all changes and configurations
- Participate in Agile development processes
- Support upgrades patches and new releases of the ServiceNow Platform
Requirements
- Bachelor's Degree (preferred) OR equivalent experience (required)
- Basic Understanding of effective self-management practices
- Working Knowledge of effective communication concepts, tools and techniques
- Basic Understanding of the decision-making process and associated tools and techniques
- Basic Understanding of business concepts, tools, and processes
- Basic Understanding of technical troubleshooting approaches
- Working Knowledge of agile methodologies and the agile development lifecycle
- Basic Understanding of Information Technology (IT) systems
- Working Knowledge of Information Technology (IT) standards and policies
- Basic Understanding of emerging technologies
Benefits
- eligibility for incentive compensation subject to individual and company performance
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Group Technology Manager overseeing the ServiceNow platform delivery for Truist, ensuring service - aware decisioning and platform integrity. Key responsibilities include governance and risk ownership.
ServiceNow Service Portal Developer responsible for designing, building, and maintaining custom portals on ServiceNow platform. Requires strong expertise in ServiceNow’s Service Portal framework and web technologies.
ServiceNow Developer supporting project teams in development and implementation of solutions. Customizing processes and automating IT and business workflows.
ServiceNow Developer crucial in design, development, and customization of solutions at Cencora. Enhancing efficiency and user experience within IT service management processes.
Gestionnaire de données CMDB spécialisé dans la plateforme ServiceNow pour iA Groupe Financier. Garantissant la qualité des données et collaborant étroitement avec les opérations TI.
ITSM and ServiceNow Delivery Manager leading strategic direction and overseeing service delivery in fintech. Managing ServiceNow platform and mentoring support teams in a collaborative environment.
Senior Software Engineer developing and configuring ServiceNow HRSD solutions for AT&T's HR technology team. Collaborating within Scrum teams to enhance employee experiences through innovative HR service delivery.
ServiceNow Product Owner developing ServiceNow solutions for a dynamic ITSM environment. Collaborating with stakeholders and technical teams to ensure platform enhancements meet operational needs.
Senior Software Engineer designing and implementing solutions for ServiceNow’s CSM module at T - Mobile. Collaborating with engineering teams and driving projects to enhance customer experience and operational capabilities.