Renewal Account Manager handling renewals and growth strategies for LATAM customers at Rapid7. Building customer relationships and collaborating with teams to drive retention and expansion.
About the role
- Territory Manager responsible for securing new business and managing sales area for Kestra's medical device solutions. Focused on building relationships with clients in clinical settings while exceeding sales targets.
Responsibilities
- Responsible for securing new business and managing a sales area independently, often remotely from Kestra main offices
- Contact and consult with a variety of clients in clinical settings
- Provide training, ongoing product service and support, and assistance in the reimbursement process
- Consistently meet or exceed quarterly and annual sales targets as well as performance-based objectives
- Grow and develop trusted partner relationships with key accounts and stakeholders within the territory
- Prepare quarterly Business Plans and present to Regional Sales Leadership
- Ensure responsible and appropriate use of budgeted expenses by adhering to Kestra policies and procedures
- Attend key exhibits and conventions, as required
- Coordinate patient interaction with Clinical Advisors and Customer Care team
- Provide key feedback and information to internal stakeholders
- Work closely with leadership across Sales and Marketing Teams to successfully implement market strategies
- Manage sales cycle from introduction to product delivery
- Build long-term partnerships from sales calls
- Maintain records and sales data
- Maintain positive client relationships
- Respond to client issues and complaints
- Adhere to Pledge of Confidentiality
Requirements
- 5+ years of successful medical device sales experience
- 3+ years of outside sales experience
- Bachelor’s degree from an accredited four-year college or university in Business, Sales, Marketing, or a related field, or an equivalent combination of education and professional experience
- Must reside in the assigned territory
- Ability to drive an automobile with a valid driver’s license and acceptable completion of a motor vehicle report (MVR)
- Demonstrated strong business acumen
- Excellent written and verbal communication skills
- Familiarity of MS Office, including MS Teams
- Post offer, must be able to achieve credentialing for hospital system entry including, but not limited to:
- Documentation of vaccination and immunization status
- Completion of background check
- Completion of drug screening testing
- Review and agree to hospital policies and procedures
- Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety
- Experience in calling Cardiologists, Electrophysiologists, Interventional Cardiologists, or Cath Lab ***highly preferred ***
- Demonstrated understanding of Durable Medical Equipment (DME) process flow
- Knowledge of the cardiac care landscape and customer decision-making processes
- Internal candidates who do not have the required experience may still be considered if they have demonstrated consistent performance aligned with sales expectations and have served in a sales support role.
Benefits
- Kestra offers a very competitive benefit package including Medical, Dental, 401K with Match, etc.
- Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity.
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