Hybrid HR Coordinator

at Kentro

• Job title: HR Coordinator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, McLean, United States

About the role

• HR Coordinator supporting a customer-focused environment at Kentro. Engaging with employees and enhancing HR processes to foster positive workplace culture in McLean, VA.

Responsibilities

• Welcome employees, and serve as the friendly, approachable first point of contact for HR-related questions
• Use your customer service mindset to listen, problem-solve, and guide employees to the right resources
• Create a positive, supportive experience in every interaction, whether in person, email, or phone
• Lead new hire orientation and onboarding, ensuring every employee feels prepared, confident, and excited on day one
• Support the preparation of HR data and reports requested by departments such as Business Development, Executive Leadership, Finance, and Operations
• Assist with tracking and organizing workforce metrics (headcount, onboarding activity, turnover, compliance-related data, etc.)
• Learn how HR data is used to support business decisions, planning, and strategy
• Assist with drafting, updating, and organizing HR documentation, guides, and workflows using modern tools and technology
• Bring curiosity and ideas around how AI can improve efficiency, accuracy, and the employee experience—while maintaining confidentiality and sound judgment
• Help ensure HR data is accurate, timely, and presented clearly for internal stakeholders
• Maintain accurate employee records in our HR systems with strong attention to detail
• Work closely with Payroll, IT, and managers to ensure a seamless employee experience
• Build strong relationships across departments and levels of the organization
• Assist with HR compliance activities and learn how policies align with federal, state, and local employment requirements
• Help interpret HR policies and procedures, providing clear, consistent guidance to employees while knowing when to escalate complex questions

Requirements

• Internship experience, entry-level roles, or customer-facing work experience strongly encouraged
• Bachelor’s degree in human resources, Business Administration, or a related field preferred (or in progress)
• People-First Mindset: Warm, approachable, and service-oriented
• Strong Communicator: Clear, professional verbal and written communication skills
• Organized & Detail-Oriented: Able to juggle multiple tasks while handling confidential information
• Tech-Comfortable: Willing to learn HR systems and comfortable with Microsoft Office tools
• Proactive Learner: Curious, motivated, and excited to grow your HR knowledge
• Trustworthy: Exercises discretion and sound judgment always

Benefits

• We offer competitive benefits package including paid time off
• healthcare benefits
• supplemental benefits
• 401k including an employer match
• discount perks
• rewards
• education reimbursement for certifications, degrees, or professional development
• funds for activities such as virtual and in-person happy hours, holiday events
• fitness & wellness events
• annual celebrations
• charity galas/events
• commitment to equal opportunity employment