Operations Training and Development Associate focusing on agent training and customer service standards. Collaborating with leadership to enhance new hire experience and maintain training materials.
About the role
- Facilities Operations & Maintenance Manager at KBR overseeing operations and maintenance for government clients. Managing teams in high-stakes environments to support national security efforts.
Responsibilities
- Responsible for managing facilities operations and maintenance teams of the site in coordinating and managing the work including, but not limited to, critical and non-critical infrastructure maintenance and providing a safe work environment for all site personnel
- Manage preventative maintenance work of all critical and non-critical equipment to prevent mission interruptions
- Manage critical spares inventory for mission essential equipment to prevent unplanned outages
- Interpret and implement maintenance policy and procedures
- Responsible for notifying designated GPOCs and/or Operations personnel on facility significant events; ability to compile summaries of events, critical actions accomplished, plans for completion remediation, and brief to site management in various forums
- Update and rewrite maintenance SOPs annually with coordination and collaboration with site engineering
- Manage training plans for 24/7 employees ensuring a well-trained workforce to respond to site anomalies
- Integrate new construction projects into maintenance program, development of testing requirements and coordination of site acceptance review.
Requirements
- Clearance Requirement: TS/SCI with polygraph
- High School Diploma or equivalent
- Seven (7) years of facilities operations experience
- Four (4) consecutive years of facilities operations supervisory experience
- Personnel management experience with excellent oral and written communication skills
- Proficient knowledge and experience in the use of project management concepts to manage items including, but not limited to: project schedule, scope, cost, risk, and deliverables and related metrics
- Familiarity and willingness to manage a 24/7/365 operational environment
- Highly effective organizational, interpersonal, communication, and group leadership skills
- Ability to reliably operate in a complex and changing environment, demonstrating solid independent judgment
- Ability to interpret, capture, and manage customer requirements and expectations
- Experience managing facility management, operations, and sustainment projects.
Benefits
- 401K plan with company match
- medical
- dental
- vision
- life insurance
- AD&D
- flexible spending account
- disability
- paid time off
- flexible work schedule
- professional training and development
Job title
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